What are the responsibilities and job description for the Airport Baggage Coordinator position at Menzies?
Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.
But at the heart of our business is our people.
Role Purpose
This role is responsible for coordinating with BSO and Bag Room to handle misplaced/lost baggage claims and provide reports to carriers. Position requires heavy lifting, pushing, pulling, bending, stretching and frequent kneeling. Adheres to all standards, procedures ensuring all work is performed safely and is supported by following established procedures and protocols.
What you will be doing
- Coordinate misplaced and lost baggage claims with BSO/Bag Room and prepare required reports for carriers.
- Ensure accurate baggage tagging, routing, and handling—including odd‑size luggage—and interpret IATA tickets and routing labels.
- Load and unload baggage and cargo safely between aircraft, terminals, carts, and designated facilities.
- Maintain strict adherence to safety, security, and regulatory standards while performing physically demanding tasks.
- Support operational reliability by meeting attendance expectations and performing other duties as assigned.
What we are looking for
- Prior Ramp experience required
- Must be 18 years of age or older
- Possess and maintain valid US driver's license
- Pass all pre-employment testing including a drug screen, FBI background, Customs Seal, and employment history.
- Ability to proficiently read, write and speak English
- Must be available and flexible to work variable shifts including weekends and holidays
- Must have high school diploma or GED.
Benefits
- Pay: $25.00 per hour
- Frontier Airlines Flight Benefits
- Advancement Opportunities
- Medical, Dental, and Vision insurance
- Paid Vacation
- 401K Savings Plan
- Employee Assistance Program
- Pet Discount Coverage and Pet Insurance Plan
- Uniform Provided
- $40.00 Monthly Bus/Train Voucher or Free Airport Parking
Safety, Security, Wellbeing and Compliance
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste. The employee occasionally works in high, precarious places.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.
Other tasks include digging and shoveling, such as snow removal around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 70lbs.
Salary : $25 - $40