Director of Virtual Programming (Volunteer)

Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework. Our work prioritizes dignity-protective storytelling, consent-driven engagement, and deep community partnership, ensuring that how we serve is as intentional as whom we serve. We are not only addressing immediate needs - we are building pathways to confidence, belonging, and long-term opportunity, so every child has the support and foundation to carry their promise forward.

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Director of Virtual Programming (Volunteer)

PromiseConnects | Virtual Learning, Student Engagement & Digital Programming

Organization Mentor A Promise (MAP)

Division PromisePrograms – PromiseConnects

Location Remote

Commitment Approximately 5–10 hours per week

Type Volunteer Leadership Role

Minimum Commitment 6-month Commitment Required

Reports To Chief Program Officer

About Mentor A Promise

Mentor A Promise (MAP) is a NYC-based nonprofit organization serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, educational enrichment, workforce development, creative opportunity, and community-centered support.

Through innovative programming and dedicated volunteers, MAP creates pathways to stability, confidence, academic growth, and long-term success.

About PromiseConnects

PromiseConnects is MAP's virtual programming platform, designed to ensure that students can access meaningful educational, mentorship, enrichment, and social-emotional learning opportunities regardless of location.

PromiseConnects brings together mentors, educators, volunteers, guest speakers, and community partners to create engaging virtual experiences that inspire learning, connection, and growth.

Role Overview

The Director of Virtual Programming provides strategic leadership for PromiseConnects and oversees the design, implementation, quality, and growth of MAP's virtual programming initiatives.

This role is responsible for developing engaging virtual experiences, supporting program teams and volunteers, expanding participation, and ensuring that all virtual offerings align with MAP's mission, safeguarding standards, and educational goals.

The Director serves as the operational leader for PromiseConnects and helps ensure that students receive high-quality, engaging, and impactful virtual experiences.

Key Responsibilities

Virtual Program Leadership

• Lead the overall strategy and growth of PromiseConnects
• Develop annual virtual programming goals and priorities
• Oversee virtual program operations and delivery
• Ensure alignment with organizational mission and program objectives
• Support innovation and continuous improvement across virtual offerings
  
  

Program Development

• Design and expand virtual educational and enrichment opportunities
• Support development of mentorship, literacy, SEL, career exploration, and enrichment programs
• Identify new program opportunities and emerging trends
• Build scalable virtual learning experiences
  
  

Student Engagement

• Develop strategies to increase student participation and retention
• Monitor engagement and participation trends
• Help create inclusive, interactive, and youth-centered experiences
• Strengthen student connection and sense of belonging within virtual environments
  
  

Volunteer & Facilitator Support

• Partner with mentors, educators, and facilitators to support successful program delivery
• Coordinate volunteer engagement within virtual programming
• Support onboarding, communication, and training efforts
• Promote high-quality facilitation practices
  
  

Program Quality & Evaluation

• Partner with PromiseMeasure to track program outcomes and impact
• Monitor participation, engagement, and program effectiveness
• Review feedback from students, families, and volunteers
• Implement continuous improvement initiatives
  
  

Technology & Operations

• Collaborate with PromiseStack and operational teams to support virtual platforms and tools
• Ensure virtual programs operate effectively and efficiently
• Support digital accessibility and user experience improvements
• Maintain program documentation and operational processes
  
  

Community Partnerships

• Develop relationships with guest speakers, educational partners, community organizations, and corporate volunteers
• Expand opportunities available to students through strategic partnerships
• Support recruitment of subject matter experts and presenters
  
  

Preferred Qualifications

• Experience in education, youth development, online learning, nonprofit leadership, program management, or related fields
• Experience managing virtual programs, online communities, or digital learning initiatives preferred
• Strong organizational and project management skills
• Excellent communication and relationship-building abilities
• Experience working with volunteers, educators, or youth-serving programs
• Passion for educational equity and student success
  
  

Why This Role Matters

For many students experiencing housing instability, virtual programming can create access to opportunities that might otherwise be unavailable.

The Director of Virtual Programming helps ensure that students have access to consistent, engaging, and meaningful learning experiences that support academic growth, personal development, and connection.

This role helps expand opportunity beyond physical boundaries.

Volunteer Expectations

• Approximately 5–10 hours per week
• Minimum 6-month commitment
• Maintain timely and professional communication
• Collaborate through MAP systems and communication platforms
• Support MAP's safeguarding, trauma-informed, and student-centered culture
• Participate in leadership meetings as appropriate
  
  

What You'll Gain

• Leadership experience overseeing a growing virtual education and engagement platform
• Opportunity to shape and expand innovative virtual programming
• Collaboration with educators, mentors, community partners, and executive leadership
• Professional references and letters of recommendation
• Meaningful impact supporting children and youth experiencing housing instability
  
  

How to Apply

Interested candidates should apply directly through Idealist and include their resume and cover letter.

Please highlight any experience involving virtual learning, online programming, youth development, educational technology, volunteer leadership, or program management.

Help build meaningful virtual experiences that connect students to opportunity, learning, and community through PromiseConnects.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.