Director of Cybersecurity Operations (Volunteer)

Mentor A Promise is a New York City–based nonprofit serving children and youth (ages 5–18) experiencing housing instability, grounded in the belief that every child is a Promise—full of potential, dignity, and possibility. We deliver consistent, high-quality programming across mentorship, literacy, social-emotional learning, and creative expression in shelters, schools, and community spaces, creating structured environments where students can grow, be seen, and build lasting skills. Through signature experiences like The Imagination Studio, The Kitchen Table, The Sound Lab, and The Story Space, we nurture academic development, emotional well-being, and creative voice, all within a trauma-informed, culturally responsive, and accessibility-centered framework. Our work prioritizes dignity-protective storytelling, consent-driven engagement, and deep community partnership, ensuring that how we serve is as intentional as whom we serve. We are not only addressing immediate needs - we are building pathways to confidence, belonging, and long-term opportunity, so every child has the support and foundation to carry their promise forward.

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Director of Cybersecurity Operations (Volunteer)

PromiseShield | Security Operations, Threat Response & Digital Defense

Organization Mentor A Promise (MAP)

Division PromiseShield

Location Remote / Hybrid (NYC Collaboration as Needed)

Type Volunteer Leadership Role

Reports To Chief Security Officer / Chief of Digital Governance & Infrastructure

Works Closely With Chief Security Officer, PromiseShield Privacy Team, PromiseStack, Legal & Governance Leadership, PromisePeople, and Executive Leadership

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to supporting children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, educational enrichment, and creative opportunity.

As MAP continues to grow across education, technology, media, and community engagement, maintaining secure and resilient systems becomes increasingly essential to protecting the students, families, volunteers, and communities we serve.

At MAP, cybersecurity is not simply technical infrastructure.

It is part of how trust, safety, and mission continuity are protected.

About PromiseShield | Security, Privacy & Organizational Protection

PromiseShield is MAP’s division dedicated to cybersecurity, privacy, safeguarding, digital governance, and institutional protection.

The division works to create systems that remain

• Secure
• Ethical
• Resilient
• Accessible
• Mission-aligned
  
  

PromiseShield supports a culture where security, innovation, and responsible stewardship grow together.

Role Overview

Mentor A Promise is seeking a strategic and technically grounded Director of Cybersecurity Operations to help lead MAP’s operational cybersecurity defense, threat preparedness, and digital protection systems.

This leadership role focuses on strengthening MAP’s day-to-day cybersecurity readiness while helping maintain secure environments that support organizational continuity and trust.

The Director helps support and coordinate

• Cybersecurity operations
• Threat response
• Security monitoring
• Incident preparedness
• Vulnerability management
• Platform protection
• Cyber awareness and resilience
  
  

Working closely with the Chief Security Officer, PromiseStack, privacy leadership, and executive teams, this role helps ensure that MAP’s digital ecosystem remains protected, responsive, and resilient.

This is a cybersecurity operations and digital defense leadership role focused on preparedness, protection, and organizational resilience.

Core Responsibilities

Cybersecurity Operations & Digital Defense

Support and strengthen

• Day-to-day cybersecurity operations
• Security defense practices
• Organizational cyber readiness
• Operational security systems
• Threat detection and risk awareness
  
  

Help maintain secure and resilient digital environments across MAP systems.

Security Monitoring & Threat Response

Help oversee and support

• Security monitoring activities
• Threat identification
• Vulnerability awareness
• Risk detection and escalation
• Incident investigation support
• Operational response coordination
  
  

Support timely and thoughtful responses to evolving cybersecurity concerns.

Incident Preparedness & Security Response

Develop and support

• Incident response procedures
• Security escalation workflows
• Preparedness planning
• Incident documentation and reporting
• Operational security records
  
  

Help ensure MAP is prepared to respond responsibly and effectively to cyber events.

Platform Security & Configuration Protection

Support secure operation and protection involving

• Google Workspace environments
• Cloud and collaboration platforms
• Email and communication systems
• Authentication protections
• Secure system configurations
  
  

Help strengthen protection across MAP’s operational technology ecosystem.

Phishing Prevention & Cyber Awareness

Support and promote

• Phishing prevention initiatives
• Email security awareness
• Cyber education and workforce guidance
• Security-first operational practices
• Digital responsibility and cyber hygiene
  
  

Help cultivate a culture where cybersecurity awareness becomes shared responsibility.

Cross-Functional Security Collaboration

Collaborate closely with

• Chief Security Officer
• PromiseShield Privacy Team
• PromiseStack Technology & Infrastructure Teams
• Legal & Governance Leadership
• PromisePeople
• Executive Leadership
  
  

Help align cybersecurity operations with privacy, safeguarding, and institutional protection goals.

Qualifications

We welcome applicants from diverse technical and operational backgrounds.

Helpful experience may include

• Cybersecurity
• Information security
• IT operations
• Security operations
• Threat monitoring
• Incident response
• Vulnerability management
• Digital risk management
  
  

Strong candidates often demonstrate

• Analytical thinking
• Technical problem-solving
• Collaboration and communication
• Attention to detail
• Operational awareness
• Commitment to responsible and ethical security practices
  
  

Experience with

• Google Workspace
• Cloud environments
• Security monitoring
• Authentication systems
• Cyber operations or incident response
  
  

is highly valued.

Why This Role Matters

Security is not only about technology.

It is about trust.

The Director of Cybersecurity Operations helps ensure that MAP’s systems remain safe, responsive, and prepared—so that our mission, our people, and the communities we serve remain protected.

Prepared systems help support resilient organizations.

Commitment

Volunteer leadership role

Approximately 5–10 hours per week

Minimum 6-month Commitment Required

Remote / hybrid collaboration

US-based volunteers only

Responsive communication through MAP systems

48-hour communication expectation

Participation in MAP onboarding, safeguarding, and organizational orientation processes

What You’ll Gain

• Leadership experience in nonprofit cybersecurity operations
• Opportunity to help shape and strengthen a growing cybersecurity program
• Cross-functional collaboration with technology, privacy, legal, and executive teams
• Meaningful impact protecting systems that support children and families experiencing housing instability
• Professional references and letters of recommendation
  
  

How to Apply

Interested candidates should apply directly through Idealist and submit

• Resume
• Brief statement of interest
• Relevant cybersecurity or technical experience
  
  

Please share experience involving

• Cybersecurity operations
• Security monitoring
• Incident response
• Threat management
• Cloud or platform security
• IT or digital defense systems
  
  

Help build a safer, stronger, and more resilient digital future through PromiseShield.

Because secure systems help protect both mission and community.

This role holds the pieces together.

From research to outreach to execution—help ensure every system is protected before it is scaled.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.