Assertive Community Treatment (ACT) Team Lead

The Mental Illness Recovery Center (MIRCI) is a progressive nonprofit organization that provides clinical services and permanent housing support to adults and youth experiencing or at risk of homelessness. Serving the Midlands and surrounding communities, MIRCI is seeking an Assertive Community Treatment (ACT) Team Lead to guide a dedicated team in delivering services that promote recovery, stability, and independence.

JOB SUMMARY

Under the general supervision of the Chief Clinical Officer, the ACT Team Lead provides clinical and administrative leadership for the ACT program and oversees the daily operations of its multidisciplinary team. This position ensures the delivery of high-quality, recovery-oriented, community-based services to individuals living with serious and persistent mental illness while maintaining fidelity to the ACT model and compliance with applicable agency, Medicaid, and regulatory requirements.

The ACT Team Lead supervises staff, coordinates treatment and service delivery, collaborates with internal and external partners, and provides direct clinical and community-based services as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides clinical, administrative, and operational leadership for the ACT program, including oversight of staffing, caseload assignments, scheduling, service coverage, and coordination of client care.

• Supervises, coaches, and evaluates ACT team members and interns through individual and team supervision, training, staff development, and performance management. Ensures staff meet established clinical, documentation, productivity, and quality standards.

• Leads daily treatment team meetings, case staffing, and treatment planning activities. Monitors client status and coordinates team assignments and interventions to respond promptly to changing needs.

• Provides direct clinical and community-based services as needed, including assessment, therapy, case management, crisis intervention, and treatment planning in clients' homes, hospitals, and other community settings.

• Oversees the development, implementation, and review of individualized treatment plans and recovery goals. Ensures services are person-centered and responsive to clients' behavioral health, substance use, medical, housing, benefits, legal, and other identified needs.

• Collaborates with hospitals, crisis and detoxification facilities, medical and housing providers, benefits programs, social service agencies, court systems, families, and other community partners to promote continuity of care, stability, and recovery.

• Ensures compliance with CARF standards, ACT fidelity standards, Medicaid and South Carolina Department of Health and Human Services requirements, agency policies, and applicable documentation and regulatory requirements.

• Monitors program performance, service quality, and client outcomes; identifies opportunities for improvement; and implements corrective actions as needed.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong knowledge of serious and persistent mental illness, psychopathology, substance use disorders, and recovery-oriented, community-based behavioral health services.

• Strong knowledge of the ACT model, fidelity standards, and evidence-based practices for individuals with complex behavioral health needs.

• Knowledge of CARF standards, Medicaid and South Carolina Department of Health and Human Services requirements, clinical documentation standards, and applicable behavioral health regulations.

• Demonstrated ability to lead, supervise, coach, and develop multidisciplinary staff and interns while promoting accountability and professional growth.

• Strong clinical skills in assessment, crisis intervention, treatment planning, case coordination, and person-centered interventions.

• Ability to coordinate services and build effective relationships with healthcare providers, housing and benefits resources, court systems, community agencies, families, and other partners.

• Strong communication, organization, problem-solving, and analytical skills, including the ability to evaluate program performance, improve service quality, and manage competing priorities.

MINIMUM JOB REQUIREMENTS

• Master's degree in counseling, social work, or a related mental health field from an accredited institution.

• Three (3) years of direct experience working with adults diagnosed with serious and persistent mental illness.

• Current South Carolina licensure as a Licensed Professional Counselor (LPC), Licensed Independent Social Worker (LISW), or Licensed Marriage and Family Therapist (LMFT)

• Valid South Carolina driver's license and a good driving record.

• Ability to obtain certification in defensive driving and Standard CPR/First Aid.

BENEFITS PACKAGE

MIRCI offers a comprehensive benefits package, including:

• 15 days of paid vacation per year, accrued at 4.69 hours per pay period. Vacation may be used after 90 days of employment; time off before then is unpaid.

• 15 days of paid sick leave per year, accrued at 4.69 hours per pay period. Sick leave may be used as it accrues.

• 13 paid federal holidays

• Paid jury duty, bereavement, and parental leave

• Employee Assistance Program (EAP)

• Health, dental, and vision insurance

• Health Savings Account (HSA)

• Employer-paid life insurance

• Employer-paid long-term disability insurance

• Voluntary short-term disability, critical illness, and life insurance coverage

• 401(k) retirement plan through John Hancock with an employer match of up to 6%

MIRCI is an equal opportunity employer committed to a diverse and inclusive workplace. We do not discriminate against applicants or employees based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law.