What are the responsibilities and job description for the Service Coordinator/QMHS position at Mental Health Services for Clark & Madison Counties?
Youth Service Coordinator/QMHS
- FT or PT, Monday-Friday
The Service Coordinator leads and coordinates the individualized, strength-based youth and family planning process for youth with complex needs. This role brings together youth, families, natural support, and service providers to create a team-based care plan that promotes stability, well-being, and success across life domains.
- Engage youth and families in culturally responsive, trauma-informed planning that values their voice and choice.
- Facilitate Child and Family Team (CFT) meetings involving families, service providers, school staff, and community members based on families’ requests.
- Develop and manage individualized wraparound care plans with measurable goals and outcomes.
- Coordinate services across systems (mental health, education, juvenile justice, social services, etc.) to reduce duplication and improve outcomes.
- Identify and mobilize natural supports (extended family, mentors, neighbors, etc.) to strengthen the youth’s support network.
- Monitor progress, follow up on action steps, and revise plans as needed.
- Advocate for youth and family needs in meetings and across systems.
- Maintain accurate documentation in compliance with agency, funder, and confidentiality standards.
- Attend supervision, team meetings, and ongoing training in wraparound principles and facilitation practices.
Qualified candidates must have:
- Bachelor’s or associates degree in social work, Psychology, Counseling, or related work experience required (Bachelor’s preferred). -OR-
- Three years’ experience in working with youth with an emotional disturbance
- 2 years of experience working with youth and families with high needs, especially in community-based or systems navigation roles.
- Familiarity with wraparound principles, strength-based approaches, and family-driven care.
- Strong facilitation, communication, and problem-solving skills.
- Demonstrated ability to engage resistant or underserved families.
- Ability to work effectively with diverse populations and across service systems.
- Proficiency in case management documentation and outcome tracking.
- Valid OH driver’s license and reliable transportation and the ability to be covered under the MHS liability policy.
MHS provides CPR/First Aid and NVCI (CPI Blue) for all new staff, along with on-going education and on-the-job training opportunities.
All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and residential candidates must have a 2 step TB (or proof of prior TB) upon conditional offer of employment.
Salary : $18 - $22