What are the responsibilities and job description for the Case Manager/QMHS-Adult (#IND123) position at Mental Health Services for Clark & Madison Counties?
Adult Case Managers/QMHS
- Community Care (Formerly BHR)
- Assertive Community Treatment (ACT)
- Adult Outpatient (Clark County)
The Youth Case Manager (CPST) provides an array of services to the community and individuals, including comprehensive case coordination, assisting youth, adults, and their families with skills building, crisis management, and providing linkages to community resources such as housing, transportation, vocational, medical, and financial services. Services are typically delivered in the community (mobile). The Case Manager works under the supervision of the LPC/LPCC/LSW/LISW to provide services.
RESPONSIBILITIES
- Collect patient information from significant others, physicians, teachers, therapists and other agencies serving children and families to assess patient needs.
- Identify and prioritize problems, needs, and opportunities to determine level of assistance needed. Possesses knowledge of community resources and coordinates all needed referrals for residential, financial, vocational, psychiatric, educational, health and counseling needs. Consult with patient and families to develop and implement individual treatment plans, identify services, strategies and/or treatment options and assist with accessing natural support systems, linking to community services and monitoring symptoms. Revises service plan with the patient at annual reviews and as care needs change.
- Charts his/her patient’s progress in their clinical record and completes all paperwork necessary by MHS policy for professional, administrative, financial, and evaluative purposes of monitoring clinical care and of assuring efficient and effective agency operations. Ensures that needed release forms are signed and correct.
- Maintains a professional relationship and provides face to face contacts with patients regardless of service environment (e.g. residential, inpatient). Engages in outreach, problem solving, advocating, crisis intervention, skills training.
- Screens for pain and encourages patient to follow up with a health care provider of their choice.
- Address urgent needs with supervisor, such as stabilization, medication, homicidal and suicidal behaviors by assisting the patient in accessing appropriate intervention.
- Participate and present patient cases for review, participate in Quality/PI activities when appropriate,
- Responsible to deliver the number of units of service budgeted by the Vice President in order to assure the fiscal viability of MHS.
- Represents MHS to the community caregivers, citizens, and community leaders, explaining MHS policies. Consults with other providers and community caregivers to strengthen and coordinate social intervention programming while representing MHS.
- Actively assesses patient for crisis stabilization and intervenes during signs of crisis, utilizing de-escalation techniques and crisis management skills.
- Assist patients with entitlements.
- Follows all universal precautions for safety, infection control and follows all state, federal and joint commission health and safety standards.
- Treats patients and family with dignity and respect at all times, and holds all patient information in the strictest confidence.
- Adhere to professional standards, policies and procedures, federal, state and local requirements and Joint Commission standards, including National Patient Safety Goals. Presents a positive image of MHSCC to other community agencies, caregivers and citizens
- Completes all MHS required education and training, including initial agency orientation, mandatory trainings and educations, and up keep of all required certifications and licensure as required by state, federal and regulatory requirements.
- Performs other job-related tasks as assigned
Education/Experience
- High School Diploma and/or equivalent with 3 years mental health case management experience (required) –OR-
- Associates or Bachelor’s Degree in human services (Preferred)
Licensure/Certifications
- NVCI
- CPR (BLS)/First Aid
- CDA or CDCA (Preferred)
- Ability to be credentialed as a QMHS within 30 days of employment
MHS provides CPR (BLS)/First Aid and NVCI (CPI Blue Card) for all new staff, along with on-going education and on-the-job training opportunities.
All MHS candidates are required to have an Ohio BCI check (FBI check required if you have lived in Ohio for less than 5 years, or for working with children), 5-panel drug screen and Residential candidates must have a 2-step TB (or proof of prior TB) upon conditional offer of employment.
Salary : $18 - $22