Human Resources Generalist

Job Description

SUMMARY:

The Human Resources (HR) Generalist will work closely with leadership and staff of the clinic to ensure HR is aligned with and supporting our goals. He/She will be the first point of contact for new employees and assure the employee experience is positive and productive throughout their career.

The HR Generalist will serve as a resource to all staff for HR inquiries and help build a positive and proactive HR function at MHPWQ. He/She will facilitate HR processes, with a focus on maintaining employee records, administering health and benefit plans, leading onboarding efforts, assisting in employee relations, partnering with payroll and acting as liaison between employees and benefit providers

RESPONSIBILITIES:

• Administer day-to-day HR operations including employee records, HRIS data entry, and HR compliance.
• Verify credentials/licensure.
• Prepare offer letters, track candidate status, and follow-up at the end of the recruitment process.
• Manage on-boarding including criminal background checks, reference checks, OMH/OASAS and other regulatory compliance documentation, etc.
• Continue monitoring HR-related compliance during the employee lifecycle, maintain audit-ready files and attend to multiple compliance issues as they emerge.
• Monitor compliance with health and safety protocols for staff.
• Partner with IT to set up company email, computer access and assign database access for new employees.
• Create HRIS employee profile and systems access, assist Systems Administrator with EHR profile as needed.
• Maintain accuracy and integrity of HRIS system, including reporting, creation and archiving of files.
• Coordinate and deliver new hire orientations.
• Administer employee health and welfare plans and assist with management of annual open enrollment.
• Process required documentation to payroll to ensure accurate records and proper deductions.
• Help keep track of essential annual filings.
• Assist in the drafting and editing of employee handbook and other internal communications and documentation.
• Serve as a member of corporate compliance team, assist with audits and other special projects.
• Maintain excellent customer service and confidentiality.
• Off-board staff.
• Maintain accurate insurance credentialing rosters.
• Maintain up-to-date knowledge of employment law, rules and regulations.
• Perform other duties as assigned.
• Support employee engagement initiatives and maintain a positive workplace culture.
• Address employee questions regarding policies, procedures, and benefits.
• Support performance management processes and assist with annual reviews.
• Help implement HR policies and ensure compliance with labor laws and company guidelines.
• Coordinate and track employee training and development programs.
• Partner with leadership to resolve employee relations issues.
• Maintain confidentiality and handle sensitive employee information with integrity.
  
  

REQUIREMENTS:

• Bachelor’s Degree in HR, Business Administration, or related field.
• 3 years of experience in a generalist HR role or similar.
• Experience in a non-profit, ideally behavioral health service provider preferred, but not required.
• Strong knowledge of labor laws and HR best practices.
• Excellent communication and interpersonal skills.
• Proven ability to move fluidly between strategic conversations with senior leaders and hands-on execution of daily HR operations.
• High level of discretion and professionalism.
• Proficiency in technology and Microsoft Office Suite.
• SHRM-CP or PHR certification is a plus.
  
  

SKILLS:

• Solid understanding of HR fundamentals and employee benefits.
• Comfortable with technology and proficiency in HRIS management.
• Exercise a high level of discretion and respects privacy and confidentiality.
• Excellent empathy, communication and interpersonal skills
• Demonstrates both problem-solving and problem-prevention skills. Thoughtful and proactive in their actions, hyper-organized, and super-efficient.
• Able to work independently, to meet deadlines and complete tasks with meticulous attention to detail in a fast-paced environment.
• Multi-tasks and reprioritizes as necessary.
• Able to interact effectively at all levels and across diverse cultures.
  
  

REPORTING:

• Reports to Financial Comptroller and Executive Director.
  
  

WHY WORK WITH US:

• Be part of our mission, caring for the mental health needs of children, teens and their families with a strong heritage and loyal following.
• Work in a collaborative, high-energy team where both people and performance matter.
• Have a direct impact on culture and HR strategies across programs and services.
• Potential for growth
• Comprehensive benefits package
  
  

If you are dedicated to empowering staff who care for young people while executing HR functions, and want to make a meaningful impact, we'd love to hear from you.

Company Description

Mental Health Providers has been in Queens for over 40 years. Mental health is our greatest resource. It enables us to maintain relationships, engage in work, take care of our physical health and contribute to society. At Mental Health Providers of Western Queens, Inc., our mission is to help each individual reach and maintain their highest level of functioning. Our programs are organized around this principle. We are dedicated to being a resource for good in our community in an open and receptive manner.

Mental Health Providers has been in Queens for over 40 years. Mental health is our greatest resource. It enables us to maintain relationships, engage in work, take care of our physical health and contribute to society. At Mental Health Providers of Western Queens, Inc., our mission is to help each individual reach and maintain their highest level of functioning. Our programs are organized around this principle. We are dedicated to being a resource for good in our community in an open and receptive manner.