Administrative Assistant – Behavioral Health

Support Recovery. Empower Lives. Strengthen Community.

Mental Health Kokua (MHK) is hiring a full-time Administrative Assistant to support Honolulu-based Oahu Administrative Office. This on-site role is essential to keeping daily office operations organized, responsive, and welcoming in support of our behavioral health and housing programs.

In this role, you will serve as a primary point of contact for callers, visitors, donors, and partners while providing administrative and clerical support to leadership. This position is ideal for someone who is organized, dependable, and motivated by mission-driven work in a fast-paced office environment.

What You’ll Do (Responsibilities)

• Point of Contact: Serve as a primary contact for callers, visitors, donors, and community partners
• Front Desk & Phones: Answer and route phone calls and provide front-desk support
• Office Operations: Support daily administrative operations and office workflows
• Records & Documentation: Maintain electronic and physical filing systems and administrative records
• Supplies & Purchasing: Monitor office supply and printer toner inventory and submit purchase requests
• Grants & Donor Support: Assist with grant checklists, donor records, and acknowledgment tracking
• Facilities & Logistics: Coordinate office maintenance, vendors, shipping, and service requests
• Safety & Compliance: Maintain safety documentation, inspections, and compliance logs

Administrative Assistant Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Two (2) or more years of clerical or administrative experience; coursework or experience in business, communication, or nonprofit settings
• Skills: Strong customer service, organization, communication, and attention to detail
• Technology: Proficiency in Microsoft Word, Excel, Access, and general office systems
• Fit for the Role: Ability to work respectfully with individuals experiencing psychiatric disabilities, including those who may be under stress or in crisis

Requirements & Work Conditions

• Ability to pass a criminal background check and alcohol/drug screening
• Valid Hawaiʻi driver’s license, current vehicle insurance, and safety inspection
• Ability to lift up to 25 lbs; routine sitting, standing, bending, walking, and stair use

Benefits of Joining Mental Health Kokua

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental & Pet Insurance
• 403(b) Retirement Plan
• Identity Theft & Legal Protection
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility

Why choose Mental Health Kokua?

At Mental Health Kokua, we believe in “Opportunities to Begin Again.” Every role supports recovery, stability, and dignity for people living with mental illness across Hawaiʻi. As an Administrative Assistant, you play a behind-the-scenes role that keeps programs moving, teams supported, and services accessible to the community.

Behind every success story is someone like you keeping things running smoothly. Apply today!