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2nd Shift Direct Care (Floating)

Mental Health Association - Western MA
Chicopee, MA Full Time
POSTED ON 9/1/2026
AVAILABLE BEFORE 11/1/2026
Position Summary

As a Floating Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves traveling to different program locations based on staffing needs, offering flexibility and consistent support across the department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. MAP (Medication Administration Program) certification is required prior to starting in this position. If not already certified, candidates must complete CPI (Crisis Prevention Intervention) certification within 90 days of hire.

Pay Rate: $19-21 an hour

Open Shift: Tuesday through Saturday 3pm-11pm (40hrs)

Key Responsibilities
  • Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
  • Promote community integration by facilitating access to transportation, social activities, and external resources.
  • Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing.
  • Assist with financial skills and money management, maintaining accurate documentation of all expenditures.
  • Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors.
  • Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports.
  • Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
  • Maintain accurate and timely documentation, including daily logs, incident reports, and health records.
  • Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards.
  • Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision.

 

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Valid driver’s license and an acceptable driving record.
  • Must be MAP certified.
  • Complete CPI certification within 90 days, if not already certified.
  • Strong communication, organizational, and computer skills.
  • Adaptability to participants' changing needs.
  • Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
  • Must be at least 18 years old.
  • High school diploma or GED required; college degree in human services or a related field preferred.
  • Minimum of six months of relevant experience; experience with individuals with brain injuries, mental health challenges, or developmental disabilities is preferred.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
  • $19-21 an hour

Salary : $19 - $21

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