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Moblie Crisis Case Manager

Mental Health Association of The Southern Tier
Binghamton, NY Full Time
POSTED ON 8/9/2026
AVAILABLE BEFORE 12/6/2026
SIGN ON BONUS: Up to $2,000
Benefits- COMPETITIVE BENEFITS PROGRAM
  • Employer covers 90% of health insurance premiums
  • Employer covers 100% of deductible
OVERVIEW: The Mobile Crisis Team is responsible to respond to calls requesting support for individuals in a crisis state or situation. Crisis calls may originate from law enforcement, families, school systems, community agencies, or other entities. The Mobile Crisis Case Manager will access and de-escalate a situation, and provide advocacy and resources to an individual, based on needs.
  • Provide mobile crisis services for individuals experiencing an episode of psychiatric crisis, or who are otherwise behaviorally unstable
  • Utilize standardized assessments and de-escalation techniques to assist the individual/s in crisis
  • Collaborate with the appropriate clinician, as needed, to determine if individual needs further evaluation and treatment
  • Assist clients and/or families (follow up supports) with referrals, accessing resources, and community services needed
  • Communicate and interact with law enforcement and local police departments
  • Adhere to OMH guidance relevant to program operations and billing/documentation requirements
  • Maintain accurate records and complete documentation of client services and follow-up services
  • Assist with CIT training, Mental Health First Aid training, as needed
Required Qualifications:
  • HS Diploma (Associate or Bachelor Degree in relevant field preferred)
  • Two or more years of experience working with vulnerable populations, MH, SUD, or crisis services
  • Qualify for and obtain NYS Peer Specialist Certification within orientation period
  • Valid driver’s license and acceptable driving record to drive agency vehicles
Status: Full time, non-exempt
Salary: Starting at $23 hour with shift differential for hours after 3pm
Job Type: Full-time
Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Vision insurance

Salary.com Estimation for Moblie Crisis Case Manager in Binghamton, NY
$64,550 to $77,941
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