What are the responsibilities and job description for the Test Management Supervisor (Evening Shift) position at Mental Health Association of Rochester?
Position Overview: This role involves supervising personnel, managing procurement test operations, and ensuring high-quality, cost-effective services in a clinical laboratory setting.
Key Responsibilities
Additional Info: The role offers opportunities for professional growth and participation in incentive programs, with a focus on quality, compliance, and patient care.
Key Responsibilities
- Hire, train, and oversee staff workflow, providing leadership, coaching, and performance evaluations.
- Establish priorities, schedules, and work procedures, resolving daily issues to ensure timely specimen collection and processing.
- Monitor departmental financial activities, control expenditures, and assist in budget preparation, focusing on waste and expense reduction.
- Ensure compliance with accreditation standards (CAP, CMS, AABB, FDA, CLIA) and OSHA regulations.
- Lead or participate in task forces to improve service quality, compliance, and efficiency using methodologies like Six Sigma and Lean.
- Serve as a communication liaison, addressing internal and external inquiries related to testing and specimen management.
- High school diploma or GED with at least three years of phlebotomy or lab processing experience.
- Leadership experience or management training participation required.
- Strong personnel, financial, and organizational management skills.
- Proficiency with software programs, excellent communication, and analytical abilities.
- Ability to prioritize tasks and understand regulatory and accreditation requirements.
- Valid driver’s license and auto insurance eligibility.
Additional Info: The role offers opportunities for professional growth and participation in incentive programs, with a focus on quality, compliance, and patient care.