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Clinical Case Manager

Mental Health Association, Inc.
West Springfield, MA Full Time
POSTED ON 3/18/2026 CLOSED ON 4/17/2026

What are the responsibilities and job description for the Clinical Case Manager position at Mental Health Association, Inc.?

MHA is seeking a compassionate and dedicated Clinical Case Manager to join our Young Adult Supported Community Living Program, serving individuals aged 18–22. This is an exciting opportunity to make a lasting impact by supporting young adults in their journey toward independence and recovery. The ideal candidate will bring clinical expertise, strong assessment and planning skills, and a passion for working with youth who face behavioral, mental health, or trauma-related challenges.
Open Shift: Monday through Friday 9am-5pm (40h)
Key Responsibilities
  • Develop comprehensive clinical assessments and individualized treatment plans in collaboration with program staff and supervisors.
  • Create and consult on crisis prevention plans, risk assessments, behavior support plans, and medication treatment plans.
  • Review historical records and collaborate with families, state agencies, and other stakeholders to guide clinical planning.
  • Train program staff on behavioral interventions, treatment planning, and data collection.
  • Facilitate and attend key meetings, including risk assessments, team meetings, IAPs, and medication reviews.
  • Develop and lead psychoeducational and skill-building groups for young adults; support staff in group facilitation techniques.
  • Serve as a liaison to DCF and other external partners to ensure coordinated, high-quality care.
  • Review incident reports and support quality improvement efforts by identifying trends and training needs.
  • Provide crisis intervention and attend intake/discharge planning meetings as needed.
  • Supervise multidisciplinary interns, enhancing program impact and student learning.
  • Maintain CANS certification and stay current with professional development through trainings and conferences.
  • Receive and manage program referrals and maintain an up-to-date program waitlist.
Why Join MHA?
At MHA, we are committed to creating a supportive, inclusive, and growth-oriented environment for both our clients and staff. You’ll be part of a passionate team that values innovation, compassion, and community collaboration. We offer competitive benefits, opportunities for professional development, and the chance to make a real difference in the lives of young adults.
Requirements
  • A valid driver’s license, automobile insurance, and a safe, reliable vehicle
  • Master’s Degree in Social Work, Psychology, Mental Health Counseling, or a related field.
  • Active clinical license required: LMHC, LCSW, LMFT, LICSW, or LADC I.
  • Minimum of 3 years of clinical experience working with individuals with psychiatric disabilities, challenging behaviors, or trauma.
  • Strong communication, collaboration, and documentation skills.
  • Ability to work effectively with multidisciplinary teams, state agencies, families, and young adults
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability

About Mental Health Association, Inc.:


What We Do MHA (Mental Health Association) helps people live their best life. We provide access to therapies for emotional health and wellness; services for substance use recovery, developmental disabilities and acquired brain injury; services for housing and residential programming, and more. With respect, integrity and compassion, MHA provides each individual served through person-driven programming to foster independence, community engagement, wellness and recovery. Why It Matters The youth, adults, seniors and families we serve want the same things in life as anyone: to have friends, work, go to school, have meaningful relationships, express themselves (and be heard), and be accepted in their community for who they are. With our help and resources from a caring community, people can live their potential, in their community, every day. How We Think Starting in the 1960s, MHA’s groundbreaking efforts and advocacy helped to transition people away from institutional living to a life in our community. This became a model for the deinstitutionalization movement. Today, our leadership continues to advance awareness of mental health conditions and needs at local, regional and national levels. We drive compassionate care for those challenged by mental health, developmental disabilities, substance use, homelessness, acquired brain injury and more.

Salary.com Estimation for Clinical Case Manager in West Springfield, MA
$100,258 to $126,372
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