What are the responsibilities and job description for the Office Assistant position at Mental Health Associates, LLC?
Job Overview
We are seeking a detail-oriented and proactive Office Assistant to join our team. The ideal candidate will possess strong organizational skills and a customer-focused mindset. This role involves providing administrative support, managing front desk operations, and ensuring a smooth workflow within the office environment. The selected candidate will work with our current, full-time, medical billing specialist. The Office Assistant will play a crucial role in maintaining effective communication with clients and staff while handling various clerical tasks.
Responsibilities
- Answer the phone, schedule appointments, take payments and assist clients with billing, etc.
- Maintain work area and lobby in a neat and orderly manner
- Assist clients in filling out all necessary intake information, insurance information and releases of information
- Enter client and insurance payments
- Ensure files are managed in a confidential manner, scan and file if necessary paperwork and maintain client files
- Maintain accurate records and files pertaining to such
- Open and distribute mail of Office Manager is unavailable
- Assist Partners with daily tasks associated with clients and business
- Attend meetings as required
- Other duties as mutually agreed upon with the Office Manager.
Experience
- Previous experience as an Office Assistant or in a similar administrative role is preferred.
- College education preferred but not necessary.
- Experience in customer service or front desk operations is highly desirable.
- Background as a medical receptionist is a plus.
- Billing experience preferred.
- Knowledge of insurance procedures preferred
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent verbal and written communication skills are required.
- A proactive approach to problem-solving and attention to detail is essential.
- We are a very established practice and have been in operation for over 30 years. Join our team and contribute to creating an organized and welcoming environment for both staff and clients!
Job Type: Part-time
Pay: $13.00 - $17.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $13 - $17