What are the responsibilities and job description for the Service Coordinator position at Mental Health America of the Heartland?
Company Description
Mental Health America of the Heartland is committed to fostering the mental well-being of the community and improving the quality of life for individuals with mental illness. Through advocacy, education, and support, the organization addresses critical mental health needs and promotes awareness. As a community-focused organization, it strives to empower individuals and foster resilience. Joining Mental Health America of the Heartland means contributing to a meaningful mission that positively impacts lives.
Role Description
This is a full-time hybrid role for a Service Coordinator based in Lawrence, KS, with some flexibility for work-from-home arrangements. The Service Coordinator will handle day-to-day tasks such as coordinating services for clients, managing operational processes, and providing customer support. Responsibilities may also include maintaining communication with clients and team members, addressing service needs, and ensuring smooth coordination of resources to support individuals effectively.
Qualifications
- Proficiency in Service Coordination and Operations Management
- Strong Interpersonal Skills and Communication abilities
- Experience and aptitude in Customer Service
- Organizational and time management skills
- Commitment to mental health advocacy and supporting diverse populations
- Bachelor's degree in social work, human services, or a related field (preferred)
- Familiarity with community resources and mental health services is an advantage