What are the responsibilities and job description for the Front Office Assistant position at Menopause Health Institute?
Job Summary
We are seeking a motivated and organized Front Office Assistant to join our team. The ideal candidate will be responsible for managing front desk operations in a concierge medical practice, providing exceptional customer service, and supporting various clerical tasks. This role is essential in ensuring a welcoming environment for clients and maintaining efficient office procedures.
Responsibilities
- Greet and assist visitors in a friendly and professional manner.
- Manage incoming calls using phone systems, directing calls to appropriate personnel.
- Perform clerical duties including filing, data entry, and maintaining office supplies.
- Schedule appointments and manage calendars effectively.
- Understand the brand and be able to discuss with patients accordingly
- Promote clinical packages
- Enroll patient in memberships
- Maintain organized records of client information and office documents.
- Assist with other office tasks as assigned to ensure operational efficiency.
Qualifications
- Previous experience in an office or front desk environment is preferred.
- Strong organizational skills with attention to detail.
- Excellent customer service skills with the ability to communicate effectively.
- Proficient in clerical tasks including typing and filing.
- Experience working with an EMR is reqiuired.
- Ability to work independently as well as part of a team.
- A positive attitude and willingness to learn new skills in a dynamic environment.
Join us in creating a positive experience for our clients while contributing to the overall success of our office!
Job Type: Part-time
Pay: $25.00 per hour
Work Location: In person
Salary : $25