What are the responsibilities and job description for the Front Desk Patient Coordinator position at Mendota Heights Family Dental?
Job Overview
We are looking for a friendly, empathetic, patient-focused, organized front desk patient coordinator to join our team!
Our ideal candidate would have experience with office management, familiarity with dental billing and coding, EMR systems, and customer service, but we are open to a candidate without healthcare experience who is willing to learn.
We are looking for a team player - we value open communication, teamwork, and respect within our team.
We need full time coverage during a maternity leave from March through May, but can be flexible with hours (full time or part time) during the time before and after this leave. Our hours of operation are Monday-Wednesday 8-5 and Thursday 8-4.
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures efficiently
- Schedule appointments using Eaglesoft
- Verify insurance coverage and perform insurance verification processes
- Collect payments accurately
- Assist patients with intake forms, documentation review, and treatment plan explanations
- Answer and manage phones with professional phone etiquette
- Ensure the confidentiality and security of all health information in accordance with HIPAA standards
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Work Location: In person
Salary : $18 - $25