What are the responsibilities and job description for the Internship - IT Support position at Menard, Inc Career Center?
DEPARTMENT: IT SUPPORT
LOCATION: GENERAL OFFICE, EAU CLAIRE, WI
REPORTS TO: TEAM LEAD, SENIOR MANAGER
TRAVEL REQUIRED? NONE
PAY RANGE: $17.25/HOUR
Why Work for Menards?
- Profit Sharing & 401K
- Profit Sharing & Team Member Discount
- Highly collaborative work environment
- Monday – Friday work week
POSITION SUMMARY:
The IT Support Intern is responsible for providing equipment repair assistance to the Menards’s stores; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great infrastructure technology experience.
The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday.
The schedule is flexible and we work with your school schedule!
PRIMARY RESPONSIBILITIES:
- Repair and configure hardware and peripheral components such as printers, monitors, keyboards, battery backups
- Repair and perform maintenance on company owned computers and peripherals
- Perform generic and basic tests on connectivity and application launches
- Repair and troubleshoot tablets of various models and sizes
- Recommend or perform remedial actions to correct problems and documents issues
- Enter commands and observe system functions to verify correct system operation
- Use an electronic system to document work in progress, completed work and other necessary tracking information; submit information on a timely basis to department management
- Follow established company policies regarding safekeeping and security of equipment under repair
Salary : $17