Assoc Campaign Operations Manager

Tailored Brands is a leading specialty retailer of menswear, including suits, formalwear, sportswear, and a broad selection of business casual offerings. Our brands include Men's Wearhouse, Jos. A. Bank, Moores and K&G Fashion Superstore, which offers merchandise for the entire family. We help people love the way they look and feel for their most important moments by delivering personalized products and services through our convenient network of stores and e-commerce sites.

About The Job

We currently have an exciting opportunity for an experienced and detail-oriented omni-channel Associate Campaign Operations Manager to join our Marketing team reporting to the Sr. Manager of Data Strategy and Campaign Operations.

This role entails supporting the execution and deployment of multi-channel marketing campaigns, encompassing planning, project management, segmentation, test design and deployment. The ideal candidate must possess proven experience in end-to-end campaign deployment, with strong project management and organizational skills.

The successful candidate will be responsible for meticulously managing project delivery timelines and ensuring all tasks are completed on time. The ability to prioritize effectively, maintain strict adherence to deadlines, and proactively address any potential roadblocks with a sense of urgency is paramount for success in this position. Must have the ability to adapt to changes quickly and be comfortable working in a fast-paced environment.

What You’ll Do | Key Accountabilities

• Gather requirements from stakeholders and interpret requests into campaign deliverables for marketing and transactional campaigns and coordinate with internal and external end users.
• Develop project timelines/roadmaps and negotiate priorities for various campaign initiatives.
• Support end-to-end coordination and execution of email campaigns, encompassing request intake, project management, planning, segmentation, test design, scheduling, and deployment of ad-hoc campaigns and journeys.
• Support deployment of marketing (adhoc/journeys) and transactional email campaigns.
• Support segmentation needs for all marketing channels (online and offline).
• Implement testing strategies (A/B testing, multivariate testing) to optimize email performance.
• Perform campaign data analysis and quality control to verify campaign requirements.
• Partner with cross-functional teams (data engineering, marketing teams, Customer Service, Store Ops) and external vendors to manage, plan, test, and implement data feed changes, system enhancements, and upgrades.
• Collaborate with the Analytics/Reporting team to confirm campaign reporting/tracking objectives are achieved.
• Optimize processes, campaigns, and workflows to improve efficiency and increase output, and ensure continuous improvement in campaign execution.
• Maintain proactive and responsive communications with leadership and partners through the project and provide timely activity status and escalate as needed to ensure successful campaign delivery.
  
  

What You’ll Bring | Skills & Experience

• Bachelor’s degree or equivalent related work experience.
• 2 years direct to consumer marketing experience in email campaign management or a related role.
• Experience with MarTech solutions such as Salesforce Marketing Cloud/Unica/Iterable/Braze/ Epsilon, or similar, is required.
• Experience with Customer Data Platforms is preferred.
• Strong SQL skills, including experience with writing and optimizing SQL queries, segmentation.
• Experience working with Snowflake/Teradata/SQL Server Management Studio or similar tools is required.
• Proficiency in scripting languages such as Python/Ampscript is preferred.
• Hands on experience in building and deployment of marketing and transactional email campaigns is required.
• Understanding of deliverability concepts and knowledge of CAN-SPAM, GDPR, and other email marketing regulations is preferred.
• Strong attention to detail and expertise in managing and prioritizing multiple projects/campaigns in a fast-paced, nimble yet deadline-driven environment.
• Strong analytical and problem-solving skills and comfortable distilling data into insights/optimization opportunities.
  
  

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.

Work Environment, Physical & Mental Demands

• Ability to sit and work at a computer keyboard for extended periods of time
• Ability to stoop, kneel, bend at the waist, and reach daily
• Able to lift and move up to 25 pounds occasionally
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
• Hours regularly 40 hours per week, as work dictates in a hybrid work arrangement from our Dublin, California office.
  
  

Benefits

This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go Tailoredbrands.com/working-here/people-culture.

Work-Life Balance

Responsibilities

We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

• Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development
• Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend
• Holiday Early Departure | close out early the business day before a company observed holiday
  
  

The starting salary for this position is $68,200 – $85,000. Actual compensation within this range will be determined based on factors such as skills, experience, and qualifications. Over time, and subject to performance, tenure, and evolving responsibilities, total compensation for this role may grow to as much as $114,000. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Work Locations: 02098A Corporate Office 5601 Arnold Rd 2nd Floor Dublin 94568

Job: Marketing & Advertising

Organization: Tailored Shared Services

Shift: Day Job