What are the responsibilities and job description for the Server/Cashier position at MemphisBluesBBQ?
Overview
Join our dynamic team as a Server/Cashier, where your energy and enthusiasm will create memorable dining experiences for our guests! In this role, you’ll be the friendly face welcoming patrons, taking orders with precision, and ensuring smooth transactions. Your culinary knowledge and beverage expertise will elevate guest satisfaction, while your quick thinking and excellent customer service skills will keep operations running seamlessly. This position offers an exciting opportunity to thrive in a fast-paced, hospitality-driven environment that values teamwork, professionalism, and a passion for food and drink.
Duties
- Greet guests warmly and provide attentive, personalized service throughout their visit
- Take accurate food and beverage orders using POS systems such as Aloha POS and Micros POS
- Process cash, credit card, and digital transactions efficiently while ensuring accuracy
- Upsell menu items including cocktails, wines, spirits, and specialty dishes to enhance guest experience
- Serve food and beverages promptly while maintaining proper food handling and sanitation standards
- Assist with bussing tables, cleaning workstations, and supporting kitchen staff when needed
- Manage reservations and guest relations using platforms like OpenTable to optimize seating flow
- Maintain a clean, organized dining area that adheres to food safety regulations
- Demonstrate knowledge of wine, spirits, and cocktail preparation to educate guests and recommend pairings
- Handle guest inquiries professionally, resolve issues promptly, and foster positive relationships
Requirements
- Proven experience in food service or hospitality roles; fine dining or nightclub experience is a plus
- Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms
- Strong knowledge of beverage service including cocktails, spirits, wine, and drink presentation
- Excellent customer service skills with the ability to upsell effectively and build guest loyalty
- Ability to process cash transactions accurately while managing sales transactions efficiently
- Knowledge of food safety standards, sanitation practices, and proper food handling procedures
- Strong time management skills to prioritize tasks in a fast-paced environment
- Basic math skills for billing accuracy and inventory management
- Culinary experience or kitchen background is advantageous but not required
- Flexibility to work evenings, weekends, and holidays as needed in a vibrant hospitality setting
Embark on a rewarding career where your passion for hospitality shines! We’re committed to providing an inclusive environment that supports your growth while delivering exceptional experiences to our guests.
Pay: From $17.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Food provided
Work Location: In person
Salary : $17