What are the responsibilities and job description for the Cashier/Food Stand Operator (Seasonal) position at Memphis Zoo?
Summary:
The Cashier/Food Stand Operator is responsible for preparing and serving food and drinks to our guests, following health and safety standards, and keeping the work area clean and tidy. You will also interact with customers, take orders, handle payments, and provide excellent customer service.
Essential Job Functions:
- Take orders and process payments using the point of sale system.
- Provide information about menu items, promotions, and special offers to guests as needed.
- Maintain cleanliness and hygiene of the work area.
- Follow food safety and sanitation guidelines and procedures.
- Resolve customer complaints and issues in a professional way.
- Serve food and drinks to customers in a timely and courteous manner.
- Assist with restocking merchandise and maintaining cleanliness and organization in the cashiering area.
- Assist with the daily set-up and closure of assigned location.
Preferred Education/Experience:
- 1 year of customer service experience.
- Prior experience in a similar role.
Competencies
- Guest focus.
- Communication proficiency.
- Teamwork orientation.
- Stress management/composure.
- Multi-task oriented.
- Time management.
Supervisory Responsibility: None
Reporting Structure: Reports to the Food & Beverage Manager.
Position Type/Expected Hours of Work:
Seasonal positions are defined as temporary work to meet an organization’s temporary needs during certain times of the year and can last up to 6 months. This position can be scheduled to work approximately up to 40 hours per week. Scheduling is at the discretion of the manager. This position is considered non-exempt under the federal and state wage and hour laws.
This position regularly requires flexible hours including weekdays, holidays, and weekends including early morning, daytime, and evening hours to provide coverage during Zoo hours of operation.
Work Environment:
The Zoo has multiple restaurants and food stands across its grounds. Work environment may vary from outdoor food stand to indoor restaurant setting. The work setting is busy and dynamic.
Physical Demands:
This position requires frequent standing/walking/bending and may occasionally move or lift objects up to 30 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Other Requirements:
- Clear background check.
Benefits & Perks
The Memphis Zoo has a comprehensive benefits and employee perks package. Please see our Memphis Zoo Careers page for details.
EEOC and Inclusion Statement:
The Memphis Zoo believes that human diversity is as important as the biodiversity we seek to conserve. World-class zoos are comprised of world-class team members representing a variety of backgrounds, perspectives, and skills. We value a diverse workplace and strongly encourage people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, and veterans to apply.
The Memphis Zoo is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws. If you need to request any accommodations for the interview or hiring process, please let the Human Resources team (HR) know. HR can be contacted at hrteam@memphiszoo.org.
The Memphis Zoo participates in E-Verify and is an EEO/ADA/Veteran employer.
All offers of employment are contingent upon the successful completion of pre-employment screening. Memphis Zoo is a drug-free workplace.
How to Apply:
Applications should be submitted via the Memphis Zoo Careers page. Please note that any other application submissions will not be considered. www.memphiszoo.org/careers.