Quality Assurance Specialist

Job Functions, Duties, Responsibilities And Position Qualifications

The Quality Assurance Specialist supports all functions of the Quality Assurance Department as directed by quality management. Promotes quality client/patient relations and creates a supportive climate by serving as a role model to the rest of the MidSouth division.

This Opportunity Is

Location: Memphis, TN

Days: Varies Monday - Friday

Full Time: Benefit Eligible

In This Role, You Will

• Ensures compliance of all accrediting agency policies and laboratory procedures.
• Be knowledgeable of the laws and regulations relating to laboratory requirements (CAP, CLIA, HIPPA, Department of Tennessee, OSHA)
• Manages the laboratory Proficiency Testing (PT) program including but not limited to: tracks PT and linearity ordering, monitoring results, assisting with the initiation of corrective action and monitoring completion if applicable.
• Assist with the everyday readiness for all laboratory accreditation, including but not limited to: assist with the coordination of activities associated with inspections, management of proficiency and linearity testing, and maintain a library of applicable documentation.
• Improve processes in the laboratory, by performing regular internal and off-site regional audits, recommend changes, and initiate corrective or preventative actions when appropriate.
• Initiates, coordinates and evaluates data collection using statistical methods.
• Gather and compile data for quality management meetings, including but not limited to monthly service indicators.
• Actively contributes and participates in Quality Management programs for the main laboratory and regional laboratories.
• Assist in the identification of relevant quality related training needs and assist laboratory management with creating training plans/programs to personnel.
• Maintain equipment inventory, including but not limited to pipettes, microscopes, analytical instruments, and miscellaneous equipment.
• Schedule and monitor preventive maintenance for equipment including but not limited to pipettes, hoods, microscopes, and equipment. Maintain all associated documentation.
• Performs document control functions for all laboratory procedures as needed.
• Assists with the management of MediaLab’s module (Document control, IQE, Compass, & Inspection Proof) for each division. Be a resource for the laboratory for how to utilize the MediaLab software.
• Serve as a resource/subject matter expert for safety requirements such as SDS, chemical inventory, safety inspections, and chemical waste.
• Assist the Safety Officer with training and monitoring of staff for safety requirements such as chemical handling and knowledge current regulations as set forth by Federal, State, Local and the College of American Pathologist (CAP).
• Maintains the safety equipment (first aid kits, spill kits, eyewashes, safety showers, fire extinguishers)
• Performs miscellaneous duties and /or special projects as assigned.
• Maintain confidentiality of records and compliance with all HIPAA regulations.
  
  

All You Need Is

• Associates degree in laboratory science
• Minimum one year laboratory experience
• One year of Quality Assurance experience in clinical laboratory preferred
• MLT (ASCP) or MLS (ASCP) certification or equivalent preferred
• Proficient in Microsoft Office, especially Microsoft Excel.
• Strong attention to detail; problem solving
• Possess excellent organizational skills.
• Able to produce accurate and professional documents.
• Communicate effectively with all levels in the laboratory and with laboratory clients.
  
  

We’ll Give You

• Appreciation for your work
• A feeling of satisfaction that you’ve helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) plus a company match
• A sense of belonging – we’re a community!
  
  

NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Scheduled Weekly Hours

40

Work Shift

Job Category:

Laboratory Operations

Company

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.