What are the responsibilities and job description for the Memphis Escape Rooms- Room Host position at Memphis Escape Rooms?
About us
Memphis Escape Rooms is the premier spot for fun in the Mid south offering Live-Action 60 minute escape rooms that keep people on their toes as they are immersed in adventure. Starting in 2015, we were the first company to open in the area and now have two locations.
Come join the Most Fun Place to Work!
The Room Host’s main goal is to ensure all participants receive a "5-star" experience at Memphis Escape Rooms. The host will greet guests as they arrive and on-board guests making sure they feel welcome and excited about the experience to come. The Host will assist guests to their room, give them a short intro to specifics of the room and shut the door. Host will monitor the 60 minute experience via wireless video equipment, providing pre-scripted clues at correct intervals and acting fast if guests need assistance. After the guests finish the experience, the host will greet the guests, celebrate their win or walk groups through the remainder of the room if they desire. The Room Host will reset the escape room quickly using a checklist to for the next group of guests. The host may also be asked to provide customer support or phone support throughout their shift. The host will also make sure the facilities are clean with assigned duties each shift and keep their work area tidy.
Specific Job Requirements Include:
- Be confident speaking in front of small groups.
- Be able to work independently and manage the guest experience from beginning to end.
- Possess a good understanding of technology usage and troubleshooting techniques.
- Be able to work quickly and follow a checklist when resetting the room, making no errors.
- Represent the Memphis Escape Rooms staff with good manners, hospitality, a clean work environment and professional dress, including wearing the staff t-shirt at all times.
- Be punctual to work and any team meetings.
- Be a team player and get along well with others.
- Keep all information related to Memphis Escape Rooms' business, transactions, consultants, vendors, customers, and managers confidential.
- Enjoy escape rooms and the industry.
- Have a positive attitude and a good time!
MUST WORK WEEKENDS.
Job Type: Part-time
Pay: $11.00 - $12.00 per hour
Expected hours: 15 – 35 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Morning shift
- Night shift
Application Question(s):
- What is your favorite pizza?
- What do you love about escape rooms and how many have you done?
- Are you able to work at our East Memphis Location at 1010 June Rd. Memphis TN
Education:
- High school or equivalent (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person
Salary : $11 - $12