What are the responsibilities and job description for the Front Office Assistant position at Memphis Dentures and Implants?
Overview:
Memphis Dentures and Implants is looking for a full-time Front Office Assistant to join our team As one of the first faces patients see, you'll play a key role in creating a welcoming, positive experience, greeting guests, keeping the schedule running smoothly, and supporting our clinical team with strong front-office operations. We value teamwork and take pride in maintaining a collaborative, supportive workplace.
We're seeking someone with a strong work ethic, an upbeat, patient-focused attitude, and the ability to work well with both coworkers and guests. Open Dental is used in our office, so candidates must be willing to learn the system or have prior experience using it.
Key Responsibilities
- Use dental terminology comfortably to communicate with patients, staff, and insurance providers
- Confirm and schedule patients using Open Dental and FLEX
- Verify dental insurance coverage (PPO and discount plans)
- Submit insurance claims and pre-authorizations
- Follow up on denied claims and assist with accounts receivable
Job Details
- Job Type: Full-time
- Schedule: Monday-Friday, 40 hours/week
- Work Location: In person
Benefits & Perks
- Competitive compensation (based on experience)
- Medical, dental, vision, and life insurance
- Generous PTO and paid holidays
- Traditional and Roth 401(k) options
Qualifications
- Dental receptionist experience: 2 years (preferred, but not required)
- Bilingual: Spanish (preferred)
- Software: Open Dental (preferred)
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Salary : $40,000 - $70,000