What are the responsibilities and job description for the Group Reservations Specialist – Remote position at Memory Makers?
Location: Remote (United States)
About Destination Knot
Destination Knot is a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction.
Position Overview
The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated.
This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.
Key Responsibilities
Assist with group reservation requests and scheduling coordination
Communicate with clients regarding group details, confirmations, and updates
Maintain accurate group records, participant information, and documentation
Track timelines to ensure confirmations and changes are processed correctly
Respond to inquiries related to group reservations and logistics
Follow established workflows and quality standards
Collaborate with internal teams to support group coordination efforts
Qualifications & Skills
Strong organizational and multitasking abilities
Clear written and verbal communication skills
High attention to detail and accuracy
Ability to work independently in a remote environment
Basic computer proficiency and willingness to learn new systems
Professional, reliable, and client-focused
Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.
Work Environment & Schedule
Fully remote position
Flexible scheduling may be available
Training and ongoing guidance provided
Why Join Destination Knot
Remote work flexibility
Structured, process-driven environment
Clear expectations and workflows
Opportunity to build group coordination and client service skills
How To Apply
Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About Destination Knot
Destination Knot is a coordination-focused services company that supports clients with group-based scheduling, reservations, and experience planning. We specialize in organizing logistics for group events, celebrations, and shared experiences, with a strong emphasis on accuracy, communication, and client satisfaction.
Position Overview
The Group Reservations Specialist is responsible for supporting group-related reservation and scheduling needs. This role assists with coordinating multiple participants, managing timelines, and ensuring all reservation details are accurately documented and communicated.
This position is support-driven and administrative in nature, ideal for individuals who are detail-oriented and comfortable managing multiple coordination elements in a remote setting.
Key Responsibilities
Assist with group reservation requests and scheduling coordination
Communicate with clients regarding group details, confirmations, and updates
Maintain accurate group records, participant information, and documentation
Track timelines to ensure confirmations and changes are processed correctly
Respond to inquiries related to group reservations and logistics
Follow established workflows and quality standards
Collaborate with internal teams to support group coordination efforts
Qualifications & Skills
Strong organizational and multitasking abilities
Clear written and verbal communication skills
High attention to detail and accuracy
Ability to work independently in a remote environment
Basic computer proficiency and willingness to learn new systems
Professional, reliable, and client-focused
Previous experience in group coordination, reservations, customer support, hospitality, or administrative roles is helpful but not required.
Work Environment & Schedule
Fully remote position
Flexible scheduling may be available
Training and ongoing guidance provided
Why Join Destination Knot
Remote work flexibility
Structured, process-driven environment
Clear expectations and workflows
Opportunity to build group coordination and client service skills
How To Apply
Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Salary : $45,000 - $65,000