What are the responsibilities and job description for the Travel Client Services Coordinator position at Memories by Christi?
We are seeking a motivated, detail-oriented Travel Client Services Coordinator to help clients research, plan, and coordinate their travel arrangements. This remote role is ideal for someone who enjoys travel, customer service, organization, and helping others create memorable experiences.
Previous travel industry experience is not required. Training and ongoing support are provided.
Responsibilities
* Assist clients with researching and coordinating vacation options based on their preferences and budget
* Help arrange accommodations, cruises, vacation packages, transportation, and other travel services
* Communicate with clients throughout the planning and booking process
* Research destinations, resorts, cruise options, and available travel experiences
* Provide helpful recommendations based on individual client needs
* Maintain accurate reservation and client information
* Communicate with travel suppliers when necessary
* Stay informed about destinations, supplier offerings, promotions, and travel updates
* Provide professional and responsive client service before and after reservations are made
* Complete applicable travel and supplier training
Qualifications
* Must be 18 years of age or older
* Strong written and verbal communication skills
* Customer-service focused
* Organized with strong attention to detail
* Comfortable working independently in a remote setting
* Reliable internet access
* Ability to learn new systems and booking resources
* Previous experience in customer service, hospitality, sales, or travel is helpful but not required
What We Offer
* Remote work environment
* Flexible scheduling
* Training provided
* Ongoing mentorship and support
* Access to travel booking resources and supplier training
* Opportunities to develop knowledge in cruises, resorts, family vacations, honeymoons, group travel, and other travel specialties
* Professional development within the travel industry
Candidates who enjoy working with people, researching travel options, and providing excellent customer service are encouraged to apply.