Phlebotomist

Title: Phlebotomist

Location: Santa Ana, CA

Department: Family Medicine, Internal Medicine, and Pediatrics

Status: Full time

Shift: Days (8hr shift)

Pay Range: $22.89/hr - $33.18/hr

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

Assist and support the licensed clinical care team members by providing phlebotomy services in an ambulatory care environment. Responsible for the performance of multiple duties relating to specimen collection and handling in a medical office setting while utilizing the five (5) Simply Better steps with every patient and team member interaction.

Essential Function And Responsibilities Of The Job

• Must have the ability, skill-set, qualifications, education, and licensure that are required for all the responsibilities this position must cover.
• Must excel in communication (written & verbal), customer service and can work independently or as part of a team.
• Must excel in prioritization, organization and multi-tasking while demonstrating attention to detail and follow through. Can utilize critical thinking skills to identify issues, problem solve to logical conclusion, demonstrate initiative, and be responsible.
• Ensure laboratory adheres to quality and safety protocols as established by the organization and regulatory agencies. Any variations or concerns are appropriately escalated
• Be at work and be on time.
• Follow company policies, procedures and directives.
• Interact in a positive and constructive manner.
• Prioritize and multitask.
• Obtain venipunctures and capillary specimens on all patients (geriatric, pediatric, obese, etc.) based on providers written orders and laboratory guide lines.
• Adhere to laboratory standard work and identify opportunities for continuous improvement.
• Demonstrate understanding and adhere to the Scope of Practice based on licensure.
• Ensure two (2) patient identifiers are acknowledged prior to specimen collection. Label all specimens correctly and immediately in front of patient.
• Maintain all Quality Control (QC) data/logs per regulatory and department guidelines.
• Forward all requested daily, weekly and monthly data to supervisor in a prompt manner. Complete all daily logs by shifts end.
• Obtain approval from corresponding primary care provider for all non-approved referral provider ordered tests.
• Provide proper follow-up/follow-through on all TIQ’s (test in question), promptly notify physician of critical and stat values. Promptly contact any patient(s) for needed re-draws.
• Disinfect laboratory daily. Perform spot disinfection of draw chair and processing area as needed. Maintain laboratory per 5S Standards.
• Provide coverage as a Medical Assistant (if applicable).
• Keep Nursing Supervisor and/or Lab Coordinator informed of any laboratory department issues.
• Perform any additional or miscellaneous duties as requested by the management team within the scope of knowledge and ability.
• Other duties as assigned.
• Placement in the pay range is based on multiple factors including, but not limited to, relevant years 20 experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
  
  

Education/License/Certification

• High School graduate or equivalent.
• Certificate of Phlebotomy Technician (CPT) required.
• Current BLS for Healthcare Provider from American Heart Assoication required.
• Certificate from Accredited Medical Assistant Program preferred.
• One (1) year minimum of phlebotomy work experience with all ages required.
• Excellent customer service skills