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Customer Service Representative - Physician Business Services - Days - FT

Memorial Hospital at Gulfport
Biloxi, MS Full Time
POSTED ON 7/27/2023 CLOSED ON 10/23/2023

What are the responsibilities and job description for the Customer Service Representative - Physician Business Services - Days - FT position at Memorial Hospital at Gulfport?

Qualifications

Location:
220 Popps Ferry Rd. Biloxi, MS 39531
Job Summary:
Receives customers over the phone and in person to discuss their bills and any problems they may have with billing. May provide financial counseling to the patient as well as discuss insurance details if available.

Required Qualifications:
Education: High school diploma or GED equivalent.
Licensure: None
Experience: One year’s experience in patient and insurance billing, collections or customer service
Skills, Knowledge, Abilities: Knowledge of general office procedures and equipment. Oral and written communication skills. Customer relations skills. Ability to use a personal computer. Ability to communicate and collaborate with physicians, staff, and community to meet the patient" needs. Decisiveness, integrity, responsibility, and accountability are key to this position.

Preferred Qualifications:
Education: None
Licensure: None
Experience: One year's experience in a hospital or healthcare setting performing insurance billing, follow-up, collections or customer service.
Skills, Knowledge, Abilities: Ability to use GroupWise and Microsoft: Word, Excel, Access, Windows. Basic knowledge of billing and insurance collections, including third-party billing requirements.

Customer Service Agreement

I have read the Customer Service Agreement;for providing excellent customer service and representing Memorial.

About Memorial


Memorial Health System has been dedicated to healing, inspiring, and transforming the health of our community since 1946. With multiple hospital facilities, outpatient surgery locations and diagnostic centers, more than 100 Physician Clinics, and post-acute services including skilled nursing, you can find your fit at Memorial.

When you join our team, you join more than 5,000 individuals committed to exceptional care. We offer several of the region's most comprehensive clinical programs and medical specialties unique to the Coast, including a Level III Neonatal ICU, state-designated Level II Trauma Center, Hyperbaric Oxygen Therapy, and Mississippi's first nationally-certified Primary Stroke Center.

At Memorial, you are valued. We know that our increasingly diverse communities need healthcare professionals that reflect their different cultural backgrounds, perspectives, and values. We acknowledge the uniqueness of all individuals, their commonalities as well as differences, all of which have shaped their lives in meaningful ways.

The development of our team members is integral to the patient care we provide. Grow your skills, and grow with Memorial.

Memorial Health System is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Salary.com Estimation for Customer Service Representative - Physician Business Services - Days - FT in Biloxi, MS
$34,825 to $54,977
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