What are the responsibilities and job description for the Senior Server Specialist - FT - Nights - MHS position at Memorial Healthcare System?
Location:
Pembroke Pines, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
This position is responsible for monitoring, controlling server and/or data center operations to ensure alignment with department and organizational objectives. This includes activities related to server, network, and facility configuration, user requirements, user incidents and user requests. This includes the maintenance of data closets throughout the Healthcare System.
Responsibilities
Participates in routine security audits to assess performance and identify gaps that may lead to potential outages.Communicates with system users to identify, explain, and resolve problems, acting as second-level support for client support staff.Performs installation and cabling, and assists with configuration of infrastructure equipment according to business needs.Assists with the maintenance of run books based on events and customer inquiries reported.Applies technical knowledge to support the design of workflows that provide seamless integration for client / server environment.May provide support for routine server, network, voice and other infrastructure device firmware, software updates as well as backup to ensure servers are maintained and up to date.Supports the selection and determination of equipment and software and maintains operating records, inventory, and operational run books.Ensures preventative maintenance is coordinated and performed in a timely manner to ensure reliability of systems utilized.Defines requirements, develops test plans, and works with cross-functional teams to achieve daily operational accuracy and efficiency.Monitors and controls systems and server, voice, network, and facility infrastructure in a client / server environment by supporting capacity analysis and planning efforts.Completes all backups and restores as scheduled, providing troubleshooting and resolution of incidents and performing all restores requested of users with proper approval.
Competencies
ACCOUNTABILITY, ACCURACY, CUSTOMER SERVICE, DATA CENTER SECURITY, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, FACILITIES MANAGEMENT, PROBLEM SOLVING, PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education And Certification Requirements
High School Diploma or Equivalent (Required)Information Technology Certification - Professional Association (PROFESSIONAL ASSOC)
Additional Job Information
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Minimum 2 years of relevant experience. Experience with Microsoft administration of Active Directory, DNS, DHCP, and Group Policies. Must have knowledge of enterprise systems including Windows Patch Management. Other Information: Additional Credential Info: MTA or CCENT certification preferred
Working Conditions And Physical Requirements
Evenings
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net
Pembroke Pines, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
This position is responsible for monitoring, controlling server and/or data center operations to ensure alignment with department and organizational objectives. This includes activities related to server, network, and facility configuration, user requirements, user incidents and user requests. This includes the maintenance of data closets throughout the Healthcare System.
Responsibilities
Participates in routine security audits to assess performance and identify gaps that may lead to potential outages.Communicates with system users to identify, explain, and resolve problems, acting as second-level support for client support staff.Performs installation and cabling, and assists with configuration of infrastructure equipment according to business needs.Assists with the maintenance of run books based on events and customer inquiries reported.Applies technical knowledge to support the design of workflows that provide seamless integration for client / server environment.May provide support for routine server, network, voice and other infrastructure device firmware, software updates as well as backup to ensure servers are maintained and up to date.Supports the selection and determination of equipment and software and maintains operating records, inventory, and operational run books.Ensures preventative maintenance is coordinated and performed in a timely manner to ensure reliability of systems utilized.Defines requirements, develops test plans, and works with cross-functional teams to achieve daily operational accuracy and efficiency.Monitors and controls systems and server, voice, network, and facility infrastructure in a client / server environment by supporting capacity analysis and planning efforts.Completes all backups and restores as scheduled, providing troubleshooting and resolution of incidents and performing all restores requested of users with proper approval.
Competencies
ACCOUNTABILITY, ACCURACY, CUSTOMER SERVICE, DATA CENTER SECURITY, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, FACILITIES MANAGEMENT, PROBLEM SOLVING, PROJECT MANAGEMENT (IT), RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education And Certification Requirements
High School Diploma or Equivalent (Required)Information Technology Certification - Professional Association (PROFESSIONAL ASSOC)
Additional Job Information
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Minimum 2 years of relevant experience. Experience with Microsoft administration of Active Directory, DNS, DHCP, and Group Policies. Must have knowledge of enterprise systems including Windows Patch Management. Other Information: Additional Credential Info: MTA or CCENT certification preferred
Working Conditions And Physical Requirements
- Bending and Stooping = 0%
- Climbing = 0%
- Keyboard Entry = 60%
- Kneeling = 0%
- Lifting/Carrying Patients 35 Pounds or Greater = 0%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 0%
- Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
- Lifting or Carrying > 75 lbs Non-Patient = 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
- Pushing or Pulling > 75 lbs Non-Patient = 0%
- Reaching = 0%
- Repetitive Movement Foot/Leg = 0%
- Repetitive Movement Hand/Arm = 60%
- Running = 0%
- Sitting = 60%
- Squatting = 0%
- Standing = 60%
- Walking = 60%
- Audible Speech = 60%
- Hearing Acuity = 60%
- Smelling Acuity = 0%
- Taste Discrimination = 0%
- Depth Perception = 60%
- Distinguish Color = 60%
- Seeing - Far = 60%
- Seeing - Near = 60%
- Bio hazardous Waste = 0%
- Biological Hazards - Respiratory = 0%
- Biological Hazards - Skin or Ingestion = 0%
- Blood and/or Bodily Fluids = 0%
- Communicable Diseases and/or Pathogens = 0%
- Asbestos = 0%
- Cytotoxic Chemicals = 0%
- Dust = 0%
- Gas/Vapors/Fumes = 0%
- Hazardous Chemicals = 0%
- Hazardous Medication = 0%
- Latex = 0%
- Computer Monitor = 60%
- Domestic Animals = 0%
- Extreme Heat/Cold = 0%
- Fire Risk = 0%
- Hazardous Noise = 0%
- Heating Devices = 0%
- Hypoxia = 0%
- Laser/High Intensity Lights = 0%
- Magnetic Fields = 0%
- Moving Mechanical Parts = 0%
- Needles/Sharp Objects = 0%
- Potential Electric Shock = 0%
- Potential for Physical Assault = 0%
- Radiation = 0%
- Sudden Decompression During Flights = 0%
- Unprotected Heights = 0%
- Wet or Slippery Surfaces = 0%
Evenings
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net