Manager, Lab Operations

Plan, organize and direct the administrative and technical functions of the core laboratory and off site labs including budget preparation, personnel, delivery of services, quality assurance programs, accreditation and regulatory issues.  The core laboratory includes clinical Chemistry, Toxicology, Urinalysis, Hematology, Coagulation, Blood Bank, Point of Care, Microbiology, Renal Transplant Lab and Immunology/Flow Cytometry.  Coordinate and assure effective delivery of core laboratory services for all shifts with the consultation of the Administrative and Medical Directors.

Education:

• Bachelor's degree in Medical Lab Sciences or related field required.

Licensure/Certification/Registry:

• Certification as a Medical Laboratory Scientist, MLS (ASCP) or equivalent required.

Experience:

• Seven years working experience in all phases of laboratory medicine with a minimum of three years supervisory experience or demonstrated leadership experience required.

Other Knowledge/Skills/Abilities:

• Excellent communication/guest relation skills.
• Working knowledge of laboratory information systems required.

1. Coordinate the development, implementation, evaluation and maintenance of standards of quality for the core laboratory.

1. Coordinate the effective delivery of clinical laboratory services with the consultation of the administrative and medical directors.

1. Coordinate planning relative to personnel, equipment, budgets and policy for the core laboratory.

1. Formulate and manage research and development of testing based on clinical needs in consultation with administrative and medical directors.

1. Develop and implement annual and long-range strategic planning goals for the core laboratory.

1. Monitor and develop new programs to assure cost effective delivery of "state of the art" core laboratory services.

1. Establish effective communications throughout the core laboratory by meeting with staff, advising staff regarding policy and discussing issues relative to the operation and advancement of the core laboratory function.

1. Assure compliance with all local, state, federal and national regulatory agencies or organizations.

1. Ensure an accurate and effective delivery system to provide timely result reporting.

1. Develop effective communication and planning processes with all direct reporting staff, Laboratory Operations Supervisor, Section Supervisor’s and Medical Lab Scientist III’s.

1. Promote and organize teamwork and partnerships as an organizational approach to making quality and productivity improvements using cross disciplinary teams in eliminating organizational barriers.

1. Encourages professional growth and motivation of staff through the development of in-service and educational programs.

1. Assumes responsibility for the implementation and conformance of Memorial Health System Laboratory and Corporate Compliance Program in all areas of responsibility.

1. Assure effective communication between the Manager of Laboratory Operations and Outreach Services Manager to provide effective and timely results testing and reporting.  Assure effective performance and compliance to an accurate production schedule.

1. Assume other designated responsibilities as may be required and/or assigned to ensure the effective operation of the core laboratory.

1. Contributes to effective customer relations by assisting patients, visitors, physicians to resolve expressed concerns and by demonstrating a welcoming and helpful attitude.

1. Ensures that professional and personal activities conform to Memorial Medical Center’s strategic plan and Behavioral Standards.

1. Performs other related work as required or requested.

Salary : $40 - $62