What are the responsibilities and job description for the Funeral Home Transportation Specialist position at Memorial Estates Inc.?
Description
The Transportation Specialist is responsible for the professional, safe, and compassionate transportation of decedents from residences, medical facilities, and other locations. This role requires a high level of integrity, attention to detail, physical capability, and the ability to interact respectfully with grieving families. The Removal Specialist plays a vital role in representing the organization and ensuring each removal is handled with dignity and care.
Key Responsibilities
- Safely operate company vehicles to respond to removal calls in accordance with organizational protocols.
- Maintain compliance with all driving requirements, including holding a valid driver’s license and a clean driving record.
- Obtain and maintain approval from SNFC to drive company vehicles.
- Participate in a rotating on-call schedule, including night shifts, weekends, and holidays as required.
- Perform removals after regular business hours with reliability and professionalism.
- Learn and apply proper cot-use techniques to ensure safe and secure transport.
- Lift, maneuver, and transport up to 50 lbs. independently and safely.
- Use appropriate, compassionate language when communicating with family members during a removal.
- Follow all safety, documentation, and procedural requirements as set by the organization.
- Represent the company with professionalism, empathy, and attention to detail at all times.
Requirements
Qualifications
- Valid driver’s license with a clean driving record.
- Ability to meet all company driving standards and obtain SNFC driving approval.
- Willingness to work rotating on-call night shifts and perform after-hours removals.
- Strong communication skills with the ability to speak respectfully and appropriately in sensitive situations.
- Ability to learn and follow procedures, including proper cot usage and removal protocols.
- Professional, reliable, and compassionate demeanor.
Physical Requirements:
- Physical ability to lift and transport at least 50 lbs.
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards