Admin & Marketing Assistant (Mandarin Bilingual)

About us

MEMO is a social commerce and influencer marketing agency that connects brands with consumers through creator-led livestreaming and content. As a trusted TikTok Shop Partner, we specialize in live shopping, influencer collaborations, and social media content that drives engagement and conversion across global markets.

Job Summary

The Admin & Marketing Assistant will split their responsibilities equally between administrative operations (50%) and marketing / social media coordination (50%). This role requires strong organizational skills, attention to detail, creativity, and the ability to support both internal operations and external brand activities.

Key Responsibilities

Administrative Operations (50%)

• Serve as the main contact for property management; ensure office spaces remain clean, organized, and welcoming.
• Oversee cleaning services, minor repairs, and facility maintenance.
• Monitor and restock office/kitchen supplies; handle procurement and vendor coordination.
• Track and manage company assets (electronics, livestream equipment, costumes, etc.); coordinate laundry and storage.
• Receive/send packages and maintain admin records (e.g., inventory, SIM card lists).
• Provide HR admin support: assist onboarding, maintain employee files, and support attendance/leave tracking.

Marketing & Social Media (50%)

• Plan, draft, and publish engaging posts (esp. Xiaohongshu/RED Note) to promote events, livestreams, and campaigns.
• Research platform trends, competitor activities, and hashtags to optimize engagement.
• Identify and connect with influencers/KOLs for brand collaborations.
• Build relationships with creators and coordinate sample/product seeding.
• Compile reports on content performance, engagement, and follower growth.

Qualifications

• Bilingual proficiency in Mandarin and English (verbal & written).
• Strong organizational and multitasking abilities, with attention to detail.
• Proficiency in Microsoft Office Suite, especially Excel.
• Previous experience in office administration and/or marketing/social media preferred.
• Strong research and writing skills in Chinese and English.
• Creative mindset with the ability to adapt content to platform-specific audiences.
• Physical ability to lift/move up to 30–50 lbs (e.g., Costco supplies, office equipment, inventory boxes).

Job Type: Full-time 

$18-$20/houly