What are the responsibilities and job description for the Marketing Specialist position at Membership Marketing Services?
Membership Marketing Services (MMS)
Marketing Specialist
Location: Onsite – 1280 Perimeter Parkway, Virginia Beach, VA
Hours: We offer flexible scheduling, with a minimum of 25 hours per week required.
About MMS
Membership Marketing Services (MMS) partners with professional associations, nonprofits, and political action committees nationwide to grow membership, increase fundraising, and strengthen engagement through multi-channel marketing. Our in-house services include digital advertising, data strategy, direct mail, and call center operations.
What You’ll Do:
Phone & Member Support
This role will start in the call center, making outbound calls to association members to renew their memberships or complete fundraising calls for the association’s PAC and/or Foundation. This experience will provide you with a strong understanding of our clients and the value they bring to their members.
- Support outbound and inbound phone campaigns as needed
- Help ensure accurate documentation and follow-up from member interactions
Data Management & Quality Assurance
High-quality data is the foundation of every successful marketing campaign. In this role, you'll help ensure our client information remains accurate and that campaigns are executed without errors.
- Prepare and validate data files for marketing campaigns
- Perform quality assurance checks on member data and campaign lists
- Review data transmissions to ensure files are complete, accurate, and delivered on schedule
- Verify campaign outputs, reports, and call results for accuracy
- Identify and resolve data inconsistencies before campaigns launch
- Maintain data integrity across multiple client projects
Cross-Channel Collaboration
- Work with account managers to support client campaigns and timelines
- Learn how digital, phone, and direct mail work together in multi-channel strategies
- Assist with campaign setup tasks such as QA, link checks, and creative uploads
We're Looking For Someone Who
Is highly organized and detail-oriented
Enjoys working with data and finding errors before they become problems
Has excellent written and verbal communication skills
Is comfortable learning new software and technology
Enjoys both independent work and collaborating with a team
Takes pride in producing accurate, high-quality work
Is interested in marketing, communications, or nonprofit/professional association industries