What are the responsibilities and job description for the Mortgage Closing Associate position at Members Mortgage Services?
We are seeking a Mortgage Closing Associate to join our team. The successful candidate will be responsible for preparing real estate loans to ensure they are closed in conformance with underwriting guidelines. This includes handling customer inquiries, preparing loans for booking and settlement, and ensuring that all documents are properly filed and stored. The ideal candidate for this position will have experience in mortgage and/or lending, excellent customer service skills, an eye for detail, and the ability to work in a fast-paced environment.
Responsibilities:
- Review loan files for data integrity.
- Order payoffs and insurance, as applicable.
- Prepare all closing disclosures in compliance with TRID.
- Reconciliation of all closing disclosures with the title company and/or lender.
- Prepare closing documents in compliance with MMS's policies and procedures.
- Communicate and coordinate the closing appointment as a team member, along with the lender, realtors, borrower, title companies, and other vendors.
- Review all mortgage loans for compliance with internal QC policy.
- Track and clear all post-closing file exceptions, as applicable.
- Provide exceptional customer service to both internal and external customers.
- Familiarize yourself with FNMA and FMAC guidelines.
Job Type: Full-time
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance
Application Question(s):
- If you are offered a position with MMS, you will be required to pass a drug screen, background check, and credit check (since we are a financial institution). Please acknowledge you understand these requirements and will comply.
Experience:
- mortgage: 1 year (Preferred)
- Customer service: 1 year (Required)
Work Location: In person