What are the responsibilities and job description for the Business Relations Manager position at Members Marketing?
Business Relations Manager
1-800-SWEEPER Members Marketing
Location: Headquarters Toledo, OH Travel: Industry events, member visits, and annual summit
Why This Role Stands Out
We're not just hiring a manager, we're looking for an integrator of people, ideas, and opportunities.
At 1-800-SWEEPER, you'll step into a highly visible, relationship-driven leadership role where you'll connect a national network of business owners, vendors, and industry partners helping them all grow together.
Through Members Marketing, who owns the vanity phone number 1-800-SWEEPER (www.1800sweeper.com) and the Sweeper Summit & Equipment Expo (www.sweepersummit.com), we bring together independently owned power sweeping companies across North America. The 1-800-SWEEPER network enables national-scale brand recognition and service delivery while leveraging meaningful purchasing power for members and exclusive peer-to-peer industry education across the 1-800-SWEEPER organization.
This position is ideal for someone who thrives at the intersection of strategy execution, enjoys building something meaningful without being buried in bureaucracy, and values being part of a close-knit, entrepreneurial team. You'll work alongside a business owner with nearly 50 years of experience whose leadership style is creative with high expectations yet flexible, passionate, loyal, family-oriented, and deeply committed to the success of the people around him.
If you've led a buying group, managed franchise like multi-location operations, or built high-level vendor partnerships, this could be your next move.
What You'll Own
This role serves as the central connector across our ecosystem, driving growth, retention, and member success.
Member & Network Growth
- Lead expansion of our membership footprint into new territories
- Build and manage a strong pipeline of prospective members
- Guide members from initial engagement through onboarding and long-term success
- Identify growth opportunities across existing relationships
- Help members strengthen and grow their businesses
Vendor & Partner Relationships
- Act as the primary relationship owner for vendor partners
- Strengthening partnerships that drive measurable value for members
- Evaluate performance, optimize vendor lineup, and introduce new strategic partners
- Collaborate across teams to ensure alignment and execution
Integrator Mindset
- Connect internal teams, vendors, and members to ensure nothing falls through the cracks
- Identify gaps, solve problems, and implement smarter processes
- Continuously improving onboarding, communication, and engagement systems
- Leverage technology and data to enhance efficiency and visibility
Events & Industry Engagement
- Lead planning and execution of the annual Sweeper Summit, an industry specific conference, and other key events
- Build sponsorship relationships and drive event funding success
- Represent the 1-800-SWEEPER brand at industry events and networking opportunities
Who You Are
You're not just a relationship manager, you're a problem solver, connector, and builder.
Backgrounds we believe would translate into success
- Experience leading or managing a buying group, franchise network, or dealer network
- Senior leadership experience in multi-unit retail, distribution, sales or operations
- Proven track record of building relationships that drive growth
- Comfortable owning both strategy and hands-on execution
Core Strengths
- Strong communicator who builds trust quickly
- Naturally curious and solutions-oriented
- Highly organized with the ability to manage multiple moving parts
- Confident leading conversations with business owners and executives
- Thrives in a role with autonomy and accountability
Work-Life Balance & Flexibility
We believe great work happens in environments that support flexibility, trust, and accountability.
- Flexible work structure with autonomy in how you manage your day
- A balance of travel and remote work
- A focus on outcomes rather than micromanagement
- The opportunity to shape and improve how the role evolves
Why Join 1-800-SWEEPER/Members Marketing
- Be part of a growing national network with strong industry momentum
- Work directly with leadership and help shape strategic direction
- Play a key role in evolving a buying group into its next generation
- Build relationships that truly make an impact across multiple businesses
Check out the videos below to get a flavor of what we do
1-800-Sweeper Testimonial
2025 Sweeper Summit Recap
Benefits
We offer a thoughtful benefits package designed to support your health, well-being, financial future, and work-life flexibility.
- Flexible scheduling options
- Paid time off (PTO) plan
- 401(k) with company match
- Short-term disability coverage
- Company-paid life insurance
- Company-paid wellness program
- Mental health-focused employee assistance program
- Holiday Savings Program
- Health insurance with a personal health advocate
- Health Savings Account (HSA)