What are the responsibilities and job description for the Customer Service and Sales Agent- Seasonal (Bi-lingual) position at Member Care Insurance and Administrative Services?
Description
ABOUT MEMBER CARE
Member Care Insurance and Administrative Services offers a top-tier solution, providing a full range of services for insurance companies and healthcare providers, including enrollment, post-enrollment, and patient engagement, to guarantee a smooth and integrated experience for every member.
Position Summary
Looking for a short-term role with high earning potential, paid training, and the opportunity to obtain your insurance license? As a Seasonal Insurance Sales Agent, you’ll be the voice of our company—helping customers explore their health insurance options, answering questions, and guiding them toward the right coverage.
This is a fast-paced, customer-focused position ideal for strong communicators who enjoy turning conversations into solutions. Along with competitive pay, you’ll have access to uncapped incentives, weekly sales contests, and performance bonuses. This role is a great way to build your resume and open doors to future opportunities—including the potential to return for future Open Enrollment Periods or even transition into permanent full-time employment.
Role Responsibilities
Preferred Qualifications
The anticipated duration of the temporary position is Sept 29th - December 16th, but dates are subject to change based on business needs.
Pay Range: $18-25 per hour Bonuses and Incentives
Location: Onsite, Richardson, TX
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Member Care provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Member Care may obtain a 'consumer report' about you from a consumer reporting agency for employment purposes. A 'consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.
ABOUT MEMBER CARE
Member Care Insurance and Administrative Services offers a top-tier solution, providing a full range of services for insurance companies and healthcare providers, including enrollment, post-enrollment, and patient engagement, to guarantee a smooth and integrated experience for every member.
Position Summary
Looking for a short-term role with high earning potential, paid training, and the opportunity to obtain your insurance license? As a Seasonal Insurance Sales Agent, you’ll be the voice of our company—helping customers explore their health insurance options, answering questions, and guiding them toward the right coverage.
This is a fast-paced, customer-focused position ideal for strong communicators who enjoy turning conversations into solutions. Along with competitive pay, you’ll have access to uncapped incentives, weekly sales contests, and performance bonuses. This role is a great way to build your resume and open doors to future opportunities—including the potential to return for future Open Enrollment Periods or even transition into permanent full-time employment.
Role Responsibilities
- Connect with customers through inbound and outbound calls, emails, and chats—always delivering professional, friendly service.
- Help people understand their insurance options by asking the right questions, providing accurate information, and guiding them through enrollment.
- Stay on top of compliance requirements by following proven scripts and procedures.
- Track your conversations and progress in our CRM system, keeping things organized and accurate.
- Work toward personal and team performance goals while supporting colleagues in a collaborative, positive environment.
- Adapt quickly to shifting priorities and take part in ongoing training to sharpen your knowledge and skills.
Preferred Qualifications
- General Lines Life & Health Insurance license
- Bilingual – Fluent in reading and writing in English and Spanish
- Customer service professional
- Strong punctuality in previous positions
- Dependable transportation to and from our office
- Strong organizational and time management skills
- At least 2 years of customer service or sales call center experience.
- Strong sales mindset with the ability to listen, overcome objections, and close conversations with confidence.
- Clear, professional communication skills (verbal and written).
- Tech savvy—you can navigate multiple systems, type accurately, and keep things moving.
- Flexibility to work evenings, weekends, and holidays during busy enrollment periods.
- A reliable, punctual team player who brings energy and a strong work ethic every day.
- Paid training (with licensing included for those not yet licensed).
- Hourly pay: $18–25 per hour.
- Overtime available based on company needs.
- Uncapped incentives, weekly sales contests, and performance bonuses.
- A chance to build valuable skills and resume experience, with the potential for permanent full-time employment after the season.
The anticipated duration of the temporary position is Sept 29th - December 16th, but dates are subject to change based on business needs.
Pay Range: $18-25 per hour Bonuses and Incentives
Location: Onsite, Richardson, TX
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Member Care provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Member Care may obtain a 'consumer report' about you from a consumer reporting agency for employment purposes. A 'consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.
Salary : $18 - $25
