Business Loan Servicing Specialist

Member Business Financial Services, L.L.P. (MBFS), a credit union-owned company, is looking for a Business Loan Servicing Specialist. The person holding this position is responsible for assisting the CUSO in the administration of the payment function, reporting function, and portfolio management. This position should be able to make contributions in identifying opportunities for process improvements.

Responsibilities Include:

• Familiarity with various credit unions' loan policy and procedures so the credit union clients servicing requirements are met following safe and soundness principals.
• Utilize appropriate software (PCFS 2000 &Ncino) to manage the insurance and collateral tracking processes.
• Pleasant interpersonal and skills necessary for projecting a positive image as representative of the CUSO and interacting with staff members of credit unions, and managing routine customer service tasks.
• Execute the processing of payments, loan participations, coordinate with the accounting departments of credit unions
• Ability to make transactions on lines of credit based and other revolving credits on requests in coordination with our credit union partners.
• Assist with the management of the collateral files, extensions and modifications of all member business credits, and insurance, through documented correspondence to obtain any and all documents needed to complete the process.
• Assist in the monitoring and maintenance of business loan covenants in a tracking mechanism. Send letters or other communication as needed to the business member in advance of the covenant deadline to insure receipt and analysis of the business member's compliance to the covenant.
• Prepare various daily reports for credit union and CUSO management when required.

Requirements:

• Less than five years' experience in loan operations process and solving issues in a financial institution.
• Requires proficiency in the use of loan servicing platforms, loan documentation platforms, Word, and Excel programs.
• Requires professional, well-developed interpersonal skills essential for interacting with credit union executives while projecting a positive image as representative of the CUSO.
• Work requires knowledge of small business and consumer loan policy; credit granting criteria, interest rates and how they are computed, and required documentation for each type of loan.

Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.