What are the responsibilities and job description for the Inside Sales Representative position at Melton Truck Lines?
Summary: The primary role for this position is to drive and develop new business by identifying, pursuing, and developing new prospects/customers. This position is responsible for managing and growing current business.
This position is in office 5 days per week, the shift is Monday-Friday during normal business hours, typically 7am-4pm.
You might be a great fit if:
- You enjoy a challenging and fast-paced environment
- You're organized and not intimidated by (sometimes lengthy) to-do lists
- You have attention to detail, you're motivated by helping people and making their lives better,
- You can manage and prioritize multiple initiatives at once while still meeting deadlines,
- You deal positively with obstacles and failures in pursuit of challenging goals,
- You're a highly motivated, self-starter and consider yourself a life-long learner
Essential Duties and Responsibilities:
- Secure, schedule, and enter loads for dispatch with the appropriate Territory Account Manager.
- Make calls from assigned territory call list to assist in getting freight.
- Provide rates, credit and account set-up, and general information to customers and prospects.
- Explain freight rates and regulations regarding shipping size, weight, and handling.
- Assist Regional Sales Manager(s) with preparing & coordinating projects, quotes, contracts, and one-time rate agreements.
- Provide immediate, accurate service to shippers and consignees.
- Promote and support a positive, team-working environment.
- Build lasting relationships with top level customer service.
- Utilize current CRM to track and record customer/prospect conversations and frequency.
- Utilize Microsoft Power BI to review customer and load performance to make the most profitable freight decisions.
- Gather signed contract, carriage agreement, rate agreement and completed credit application on new customers.
- Track and advise customers of any load issues or additional charges pertaining to their shipments.
- Various special ad-hoc assignments depending on business needs.
- Make cold calls to leads/prospects to identify current shipping needs and transition into customer if qualified.
Education and/or Experience:
Qualified candidates will possess a 2 or 4-year college degree in Business or related field; 1 year of transportation or sales experience beneficial.
Special Training: Must be very computer literate in MS Office (Word, Excel, Outlook, PowerPoint).
Special Skills: Must have good communication skills and deal well with different personalities. Attention to detail is very important. Must exhibit a high level of energy and enthusiasm. Excellent organizational skills (multi-task oriented). Must possess excellent verbal and written communication. Analytic ability to diagnose problems and ability to work independently to correct difficulties. Excellent math skills.
Why Melton?
- Top Workplace Award Winner for 10 consecutive years
- Employee Owned Company
- Onsite Café & Gym at our Tulsa location
- Opportunities for Career Advancement and Growth
- Vibrant Company Culture with Team Events and Incentives
- Health, Dental, and Vision Insurance