What are the responsibilities and job description for the Host position at Melting Pot Appleton?
You want to stop here!
Highest rated restaurant in the Fox Valley.
Amazing, supported staff and managers.
Growth opportunities.
Flexible schedule
We schedule Hosts every day INCLUDING Monday through Friday during the day, even though we open at 4pm.
That number you have on your brain for an hourly rate - lets talk about it - we are flexible for the right person!
Locally owned and operated.
Vacation for 30 hours a week or more
Health insurance for 30 hours a week or more
*Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude.
*Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating.
*Learn how to calculate and provide accurate wait times and keep guests informed of the status of their table.
*Maintain a clean and organized front-of-house area, including the host/hostess station and waiting area.
*Communicate with servers and kitchen staff to ensure a smooth, coordinated and fair seating process to ensure
servers are not overwhelmed or underseated.
*Escort guests to their assigned tables, present menus, and assist with seating arrangements. Accommodate special
seating requests if possible.
*Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns.
*Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to
guests.
*Handle guest complaints or issues professionally or bring them to the manager when necessary.
*Assist in coordinating reservations and managing the wait list.
*Collaborate with the restaurant team to ensure exceptional customer service and satisfaction.
*Monitor and manage smooth and efficient table turnover.
*Maintain a professional and polished appearance, adhering to the restaurant's grooming and dress code standards.
*Uphold high standards of cleanliness and hygiene throughout the restaurant.
*Useful qualifications: