General Manager

JOB DESCRIPTION

This position impacts the long-term viability of the company by leading, inspiring, and training a team, creating a positive work environment, preparing quality food, exceeding guest expectations, and supporting revenue and bottom line growth

YOU WILL:

• Oversee restaurant operations to achieve company goals for revenue, cost controls, and restaurant profitability.
• Analyze P&L Statements and identify areas of opportunity, key challenges, and operational successes.
• Conduct table visits and model hospitality skills during each shift.
• Resolve guest complaints, investigates problems, and identifies solutions.
• Ensure a safe working environment to reduce the risk of injury and accidents.
• Adhere to SERV Safe Alcohol, Food and HACCP standards, Federal/State/Local laws, and company policies.
• Ensure PCI compliance for all credit card transaction documents.
• Ensure financial and personnel/payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• Communicate and execute the rollout of new company programs, and policies and procedures, as requested.
• Develop strong working relationships within the team to ensure each member is treated with respect.
• Delegate duties to team members during shift and follow up to ensure thorough execution.
• Recruit and interview team members to ensure restaurant is staffed for excellence.
• Train and develop team members.
• Plan and organize work schedules based on available staffing.
• Deal with employee relations issues and informs human resources and leadership.
• Lead manager meetings to provide information.

WE SEEK:

• Customer centric, committed to supporting the customer.
• Strong verbal communication and listening skills.
• Self-starter who works independently and in a team environment.
• Maintains a calm, tactful demeanor when dealing with difficult situations.
• Manages multiple projects and timelines with a sense of urgency and follow through.
• Strong computer skills, required.
• Minimum five (5) years of restaurant management experience, required.
• Must possess proper food handler and alcohol dispensing certifications.
• Bachelors degree, preferred.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Benefits:

Salary : $55,000 - $75,000