What are the responsibilities and job description for the Agency Manager - State Farm Agent Team Member position at Melissa Wilson - State Farm Agent?
Benefits:
- Roth IRA
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
You May Be a Great Fit as an Agency Manager at Melissa Wilson - State Farm Agent if:
- You take ownership and follow through until the issue is fully resolved.
- You communicate clearly and confidently, even when the situation is stressful or urgent.
- You thrive on solving problems and aren’t afraid to dig in, investigate, and get answers.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Location Address: 2331 Bowen Road, Elma NY 14059
At Melissa Wilson State Farm Insurance, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.
We are seeking a motivated Agency Manager to provide leadership within the office and oversee business development, customer engagement, and operational processes. The role contributes to office performance goals and supports long-term customer relationships.
Responsibilities
- Oversee day-to-day activities within the agency office.
- Support team members through coaching and coordination of workflow.
- Contribute to marketing initiatives and outreach within the community.
- Track and analyze business metrics to support growth objectives.
- Ensure compliance with established policies and procedures.
- Sell new policies for both auto and fire and life and health
Qualifications
- Demonstrated leadership or supervisory experience.
- Strong communication and organizational skills.
- Ability to manage multiple priorities in a fast-paced setting.
- Prior insurance, business, or customer service experience preferred.
- Must be able to obtain applicable state insurance licenses.