What are the responsibilities and job description for the Outbound Telemarketer position at Melissa Snively State Farm?
Company Description
Melissa Snively State Farm is an insurance agency located in Lithia, Florida, providing a range of insurance and financial services. With a commitment to building strong client relationships, the team offers support tailored to individual and business needs. Their mission is to help customers safeguard their present and future by offering personalized solutions. Situated in a customer-centric location, the agency is dedicated to delivering exemplary service to the community.
Role Description
This is a full-time, on-site role for an Outbound Telemarketer based in Lithia, FL. Responsibilities include reaching out to potential and existing customers via phone to promote products, answer questions about services, schedule appointments, and maintain an up-to-date record of customer interactions. The role requires excellent communication skills to build rapport with clients and thrive in a team-driven environment to achieve sales goals.
Qualifications
- Strong Interpersonal Skills and effective Communication abilities to build and maintain customer relationships.
- Proficiency in Appointment Scheduling and Customer Service to ensure smooth interactions and support customer needs.
- Sales skills and a results-oriented mindset to meet targets and achieve business growth.
- Detail-oriented with the ability to maintain accurate records and follow-up effectively.
- Experience in similar roles or in insurance services is preferred but not mandatory.
- High school diploma or equivalent is required; additional certifications in sales or communication are beneficial.