Service Technician

Job Title: Service Technician Department: Maintenance

Reports to: Engineer Manager Job Type: Full-Time

FLSA: Exempt Shift: Days

Position Summary:

MELD Manufacturing is growing and seeking a full-time Service Technician to join our team. In this role you will play a crucial part in installing, maintaining, and troubleshooting complex MELD Machines that utilize the latest technologies. As a rapidly expanding small business, we value team players who excel in a fast-paced, dynamic environment and are eager to contribute to our ongoing success.

Primary Duties and Responsibilities:

· Install, repair, maintain, and test MELD Machines to ensure optimal performance.

· Diagnose and resolve technical issues, coordinating with internal teams and customers to implement effective solutions.

· Provide clear and timely communication to other departments regarding work progress, issues, and outcomes.

· Prepare detailed reports, including diagnostics, resolutions, and recommendations for follow-up actions.

· Perform setup and teardown of MELD Machines as needed.

· Read and interpret engineering plans, schematics, and vendor specifications to ensure proper installation and function.

· Conduct system integration and testing, troubleshooting electrical and control system issues as necessary.

· Collaborate with external partners and vendors to ensure seamless integration of their components into MELD Machines.

· Ensure compliance with industry standards, safety regulations, and quality control procedures.

· Perform routine maintenance and repairs to minimize downtime and improve machine efficiency.

· Other tasks as assigned to support business needs.

Qualifications:

· Familiarity with various kinematics, such as 6-axis robots, deltas, gantries, etc.

· Excellent problem-solving skills and the ability to troubleshoot complex electrical and control system issues.

· Strong understanding of industry standards, safety regulations, and quality control procedures.

· Hands-on experience with mechanical, electrical, and control systems.

· Ability to work effectively in a small business environment with rapid growth and changing priorities.

· Excellent communication and interpersonal skills, with the ability to collaborate and work well in a team.

Required:

· Travel up to 75% to customer sites for installation and maintenance. Most travel is within the US, but some out of country travel is required.

· Must be a US citizen with a valid passport or ability to obtain one.

Education:

· Associate’s degree or certification in Mechanical Engineering, Electrical Engineering, Mechatronics, Industrial Maintenance, or a related technical field preferred.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to walk, stand, talk, and hear. The employee is occasionally required to climb stoop, kneel and lift and/or push/ pull up to 40 pounds. The employee must have color vision to work with color-coded wires and components to correctly identify and trouble shoot systems.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Willingness to travel:

• 75% (Preferred)

Work Location: In person