What are the responsibilities and job description for the Hot Shot/Order Entry Specialist (7 days/month) position at Melaleuca, Inc.?
Company Profile
:Overview
:As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers.
You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.
Responsibilities
:- Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
- Analyze customer situations and determine viable options that will serve them best
- Accurately place telephone orders offering specials, promotions and services that help meet customers needs
- Work independently and professionally
Qualifications
:- Flexibility is a must in this position
- Proficient in keyboarding and computer skills
- Able to analyze problems
- Able to work under stress
- Able to perform essential duties and responsibilities with efficiency and accuracy
- Able to handle confidential information
- Able to type 30 WPM
Why Melaleuca
:Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.
Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits that include all you would expect plus some remarkable surprises, such as:
$100 of free Melaleuca products every month- Opportunities for pay increases and promotions
- 401(k) with contribution match
- Longevity bonuses
- No Layoffs!
- Fun Company Events
- Great extra job! Fun work environment!
Salary : $100