What are the responsibilities and job description for the Service Advisor / Writer position at Meineke Car Care Center?
We are a locally owned Meineke shop in Farmington, Missouri, looking to add a Service Advisor to our front counter. This role is for someone who can communicate clearly, manage workflow, and build trust with customers without overpromising or creating chaos.
We run a busy shop with consistent car count, clear processes, and strong technician support. We have a long track record as the top performing shop in the region, with stable hours and steady customer traffic.
What You Will Do
Greet customers and manage the repair process from write up through delivery. Listen carefully to customer concerns and translate them into clear repair orders. Build accurate estimates, explain recommendations, and obtain approvals. Communicate with technicians, update customers, and keep work flowing smoothly. Maintain professionalism and customer rapport throughout the visit.
Pay Structure
This position offers a base pay plus commission and bonus opportunities. Total compensation typically ranges from $48,000 to $95,000 per year based on performance. Paid training is provided.
Schedule and Benefits
Full time position with 10 hour shifts. Saturdays are required. Health insurance, 401(k), paid time off, employee discounts, and professional development support available.
Who This Is a Good Fit For
Someone with prior automotive service advisor or writer experience preferred. Strong communication skills, organization, and follow through matter more than scripts. You must be comfortable selling needed work and managing multiple customers at once.
REQUIREMENTS
- ASE certification (preferred)
- Must have a valid drivers license
Meineke is a nationally recognized automotive brand, but this shop is locally owned and operated. Our focus is on honest repairs, steady workflow, and building a long term team based on accountability and respect.
Salary : $48,000 - $95,000