What are the responsibilities and job description for the Service Advisor position at Meineke - 2977?
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Paid time off
Benefits/Perks
- Competitive Compensation
- Career Advancement
- Training and Development
- Employee Discounts
- Positive Work Environment
- Locally-Owned
Job Summary
We are looking for a Full-Time Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous sales experience.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, addressing customer inquiries and managing required documentation. We have a great team working environment and want to keep it that way, NO DRAMA ALLOWED!
Responsibilities
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
- Communicate with customers through every step of the process, from initial phone call to check out to follow up
- Ensure repairs and maintenance tasks are completed in a timely manner
- Learn and apply best practices for improving sales and customer service techniques
- Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
- High school diploma or GED required bachelor’s degree preferred
- Valid state-issued driver’s license and clean driving record are required
- Successful completion of a pre-employment drug and background screening
- Quick learner with ability to work independently
- Experience as an automotive service writer or service advisor is preferred
- Prior understanding of automotive technology, automotive service technician job duties, and automotive repair services is preferred
Why Meineke?
- Meineke values personal and professional growth.
- Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
- Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
- With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Salary : $900 - $1,350