What are the responsibilities and job description for the Billing Specialist position at Meiborg Brothers?
Billing Specialist
Billing Specialist - Meiborg Logistics, Full-Time
About Meiborg:
As an industry leading logistics company, Meiborg provides safe and reliable transportation services to a diverse group of customers throughout the United States. With a reputation of providing only the best in transportation and warehousing, our professional customer support staff deliver the highest levels of efficiency and performance for our customers.
Position Purpose:
The Meiborg Companies is seeking a dedicated and detail-oriented individual to join our accounting team. In this role, you will play a crucial part in supporting the accounting department and ensuring all revenue is accurately billed each month by getting to know customers to communicate & deliver to our customers’ needs.
Responsibilities:
- Must maintain professionalism and provide courteous, helpful, and prompt attention to all parties with which they interact
- Responsible for data entry
- Must manage time to meet deadlines
- Reconcile billing statements and ensure all charges are accounted for
- Address customer inquiries and provide exceptional customer service support
- Collaborate with internal teams to resolve billing discrepancies ensuring customer satisfaction
- Assist in maintaining accurate billing records and documentation
- Work closely with the finance department to ensure timely payment collections
- Identify opportunities for process improvements to enhance billing accuracy and efficiency
- Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously
- Knowledge of logistics and supply chain operations is a plus
- Generate & process accurate & timely invoices for warehouse services provided
Qualifications:
- Proven experience in billing, accounting, or customer service roles
- Strong attention to detail and excellent organizational skills
- Proficiency in Microsoft Office applications, particularly Excel and Word
- Excellent communication and interpersonal skills
- Knowledge of transportation industry preferred
- Ability to transfer knowledge
- Above average writing skills and organizational skills
- Positive attitude
- Ability to take direction from managers
Details
- Work Address: Rockford, IL
- Lifting requirement (lbs): 15
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Physical tasks:
- Prolonged periods of sitting at a desk and working on a computer
- Ability to climb stairs
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Benefits:
- Comprehensive benefits package including Medical, Dental, Vision, and Rx coverage
- PTO benefits
- 401k with company match
- Company paid Chiropractic care
- Short Term Disability
- Life Insurance
- Education: High school diploma or GED required; Associate degree or higher preferred
- Pay Notes: Based on education, experience, and credentials