Bakery Clerk

A Little About Us

Columbus IGA and Stillwater Family Pharmacy are locally owned and operated businesses proudly serving the Columbus, Montana community. At IGA, were more than just a grocery store were your neighbors, committed to providing quality products, exceptional customer service, and a welcoming shopping experience. Just steps away, Stillwater Family Pharmacy offers trusted, personalized care to support the health and well-being of our customers. Together, our teams work hard to create a friendly, reliable, and community-focused environment.

About Your Role

As a Bakery Clerk at Columbus IGA, you play an important role in providing customers with fresh, high-quality bakery products and exceptional customer service. You are responsible for supporting daily bakery operations through product preparation, packaging, stocking, merchandising, and maintaining cleanliness and food safety standards. This position helps create an inviting bakery experience by ensuring products are fresh, well-presented, and readily available to customers. Success in this role requires attention to detail, teamwork, efficiency, and a commitment to quality and customer satisfaction.

Duties and Responsibilities

The essential duties and responsibilities of this role include, but are not limited to, the following:

• Product Preparation and Merchandising
  Assists with preparing, packaging, labeling, stocking, and displaying bakery products to maintain freshness, presentation standards, and product availability.
• Customer Service and Sales Support
  Provides courteous and knowledgeable customer service by assisting with product selection, answering questions, and supporting a positive shopping experience.
• Quality Assurance and Product Freshness
  Monitors bakery product quality through proper rotation, handling, and removal of unsatisfactory items to ensure department standards are consistently maintained.
• Sanitation, Food Safety, and Compliance
  Maintains a clean and organized work environment while following food safety procedures, sanitation standards, and company policies related to product handling and workplace safety.
• Teamwork and Operational Support
  Works collaboratively with bakery and store team members to support daily operations, complete assigned tasks efficiently, and maintain department productivity.

Additional duties may be assigned as necessary.

Core Competencies

• Ethics and Integrity
  Demonstrates honesty, accountability, and professionalism while consistently following company policies and operational standards.
• Quality Focus
  Maintains high standards for product freshness, presentation, cleanliness, and accuracy to support customer satisfaction and department success.
• Customer Service / Interpersonal Skills
  Builds positive relationships with customers and coworkers through professional communication, responsiveness, and a service-oriented approach.
• Detail Orientation
  Pays close attention to product presentation, labeling, rotation, and cleanliness to ensure accuracy and consistency in department operations.
• Teamwork
  Collaborates effectively with team members to support department goals, maintain workflow efficiency, and contribute to a positive work environment.

Supervisory Responsibilities

• The position does not have any regular responsibility for overseeing or supervising the work of other team members.

Minimum Qualifications

• High school diploma or equivalent preferred.
• Ability to provide friendly, professional customer service in a retail environment.
• Basic knowledge of or ability to learn bakery operations, food handling, and sanitation standards.
• Ability to follow written and verbal instructions and adhere to company policies and procedures.
• Strong attention to detail and organizational skills.
• Ability to work cooperatively as part of a team in a fast-paced environment.
• Ability to stand for extended periods and perform repetitive tasks.
• Ability to lift, carry, push, or pull up to 40 pounds with or without reasonable accommodation.
• Availability to work flexible schedules, including evenings, weekends, and holidays.

Work Environment and Physical Demands

This position operates in a fast-paced retail grocery environment. Team members frequently interact with customers and coworkers and are expected to maintain a positive, helpful, and respectful attitude. Work areas may include the sales floor, stockroom, coolers, freezers, deli, or bakery, depending on the role.

• Work Schedule: Requires flexibility to work a variety of shifts including mornings, evenings, weekends, and holidays based on store needs.
• Physical Requirements:
  • Standing or walking for extended periods (up to 8 hours)
  • Frequent bending, twisting, reaching, and lifting
  • Regularly lifting and moving products up to 25 lbs, occasionally up to 50 lbs
  • Operating carts, pallet jacks, slicers, or other store equipment as required
  • Working in environments with varying temperatures, such as coolers, freezers, or warm kitchens

The position requires the ability to multitask, follow safety procedures, and respond quickly in a dynamic setting. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Company Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off Accrual
• Paid Sick and Safe Time Accrual
• Six (6) Paid Holidays Annually

Columbus IGA/Stillwater Family Pharmacy, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.