Fiber Field Technician II

Megawatt Fiber is seeking a Field Technician II to be primarily responsible for performing duties associated with hands on functions within the telecommunications industry. Our Field Technician II will be moderately proficient in the troubleshooting and maintenance of various types of equipment noted. They will have a strong technical, mechanical and electrical background and be familiar and proficient around all major manufacturers of transport equipment, high voltage electrical systems, DC power plant as well as knowledge of critical infrastructure, ISP/OSP and all associated test systems to include optical, electrical and power testing equipment associated with the telecommunications Industry. Our Field Technician II will proficiently install, test or turn up a variety of telecommunications equipment including PON, VOIP, XGSPON, DWDM, IP or Ethernet based equipment with limited supervision from the team lead or manager. Our Field Technician II also troubleshoot and handle maintenance of various types of equipment noted. The assigned shift may vary based on needs of the business and typically includes an "On-Call" shift rotation.

Responsibilities:

• Perform a variety of functions based on the need of their assigned geographic area. They operate under some supervision.
• Participate in conference calls or meetings related to projects and processes.
• Perform installation and installation commissioning, troubleshooting, and handling of optical transmission systems with guidance from leadership.
• Perform OTDR, Ethernet, and fiber acceptance testing.
• Complete installation, decommissioning, and troubleshooting problems of network and customer services.
• Provide preliminary site surveys for building entrance construction requirements and equipment space availability.
• Provide preventable and demand maintenance of the network, critical infrastructure (commonly referred to as facilities), and materials management.
• Ownership for understanding, learning, and executing our industry's "best practice standards" for installation, maintenance, troubleshooting, and safekeeping of the network.
• Able to reasonably work within the company's systems and applications to complete work.
• Install, label, clean, and test fiber optic patch cords.
• Sometimes assigned to outside plant network in a given market, including metro, local, and long haul fibers.
• Proactively seek and identify potential network problems and report these issues before becoming service affecting events. This includes action to resolve issues identified during routine preventative maintenance conducted during defined timelines.
• Meet documented objectives and goals as business needs define.
• Participate in on-call schedule rotation 24/7/365, dispatch, and overtime.
• Work occasional long shifts with overnight travel as necessary.
• Write routine reports, fill out documentation such as site surveys and audit reports as well as effectively communicate with customers, management, peers, and contractors, as well as other members of the organization.
• Resolve problems involving several concrete variables in standardized situations as use deductive reasoning skills to improve the customer experience and network performance.
• Use written communication effectively with internal and external peers on a daily basis to work towards common goals. Resolve minor conflicts with industry peers, internal peers or customers without management intervention being necessary.
• Conduct a daily inspection of company issued vehicle to ensure it is in a safe operating condition.
• Follow all personal safety policies and procedures.
• Inspect cabinets, bury cable, construction sites, and other facilities outdoor in various environments, weather conditions, temperatures.
• Assist other employees with tasks as needed.
• Effectively operate in both team and individual environments.
• Act as an informal resource for less experienced Field Technicians.
• Other duties as assigned.

Qualifications:

• Minimum of two (2) years Telecom Field experience: installing, testing or turning up a variety of telecommunications equipment including PON, XGSPON, DWDM, and IP
• Minimum of two (2) years fusion splicing experience
• 2 years ISP, DC Power, OTDR experience required.
• High school diploma or equivalent.
• Basic telecom and/or industry safety training, a plus.
• Ability to maintain eligibility to operate a company issued vehicle per our policy (no more than 2 moving violations within the past 3 years); this includes possession of a state-issued driver's license.
• Ability to reasonably work within the company's systems and applications to complete work.
• Ability to regularly lift and move objects weighing up to 50 pounds.

Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.

The posting will be active until the position is filled.

Benefits, Rewards & Wellness

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Megawatt Fiber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pay: $18.00 - $32.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Fiber splicing: 2 years (Required)

Work Location: In person

Salary : $18 - $32