What are the responsibilities and job description for the Credit Officer position at Megaport?
About Megaport
We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 400 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.
Our Team Culture
We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.
We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.
Your Role
At Megaport, our Finance team plays a key role in supporting a fast-growing global business — and right now, we’re looking for an experienced Credit Officer to join our high-performing Accounts Receivable function.
Due to internal movement, this opportunity will see you take ownership of a customer ledger segment and work closely with both internal and external stakeholders to manage overdue accounts, resolve issues efficiently, and provide outstanding service. You’ll be joining a collaborative global team, supported by an experienced Team Lead, where your input is valued and your ideas can help shape our processes.
If you’re someone who enjoys balancing attention to detail with strong relationship management, and you’re comfortable in a fast-paced, ever-evolving environment — we’d love to hear from you.
We’re a global tech company with a strong Finance team that values precision, initiative, and collaboration. You’ll work in a dynamic, supportive environment where your expertise will make a real impact, and where growth and learning are part of the journey.
\n-
Managing a portfolio of customer accounts and following up on overdue balances.
-
Investigating and resolving billing queries in collaboration with internal teams and customers.
-
Reconciling accounts and ensuring accuracy across receivables.
-
Applying and improving existing collection processes.
-
Building strong relationships with stakeholders across Finance, Customer Support, and Sales.
-
Assisting with daily operations such as bank receipting, bill runs, and general finance tasks
-
5 years experience in credit, collections, or accounts receivable
-
Strong communication and stakeholder management skills
-
ERP Experience, particularly Microsoft Dynamics is an advantage
-
Proven experience resolving issues and maintaining accurate records
-
Comfortable working across time zones with global teams
-
Experience in a multi-currency environment preferred
-
Intermediate Excel Skills
-
Flexible working environments
-
Birthday Leave, 12 weeks parental leave, and 5 days of study leave
-
Free, barista-made coffee
-
Creative, fun, and contemporary workspaces
-
Motivated team of industry experts and plenty of learning opportunities
-
Celebrated success with internal awards programs
-
Health and wellness program
#LI-DNI
If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com
NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".
All applications will be treated in confidence.
Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.