Front Desk Coordinator

Job Description

MegaKick Martial Arts is seeking a friendly, organized, and dependable Front Desk Administrator to serve as the welcoming face of our school. This role is essential in supporting daily operations, maintaining a clean and organized facility, managing inventory, assisting with school events, and providing excellent customer service to our students and families.

Responsibilities

• Greet students, parents, and visitors in a warm and professional manner
• Answer phone calls, emails, and messages promptly
• Assist with student check-ins, attendance, and scheduling
• Handle basic billing inquiries and payments
• Maintain organized student records and front desk area
• Keep the front desk, lobby, and common areas clean and presentable
• Track, organize, and assist with inventory (uniforms, equipment, merchandise)
• Communicate effectively with instructors and the school director regarding schedules, student needs, and daily operations
• Assist with indoor and outdoor school events, demonstrations, and community activities as needed
• Support instructors and management with administrative and operational tasks
• Communicate class schedules, events, and school announcements to families
• Work independently while also collaborating as part of a team
• Manage multiple tasks efficiently in a fast-paced environment

Qualifications

• Friendly, professional, and positive attitude
• Strong communication and customer service skills
• Organized, detail-oriented, and dependable
• Ability to multitask and prioritize responsibilities
• Able to work independently as well as collaboratively with a team
• Comfortable using computers, email, and basic office software
• Familiarity with Microsoft Office (Word, Excel, Outlook) and Adobe programs is a plus
• Willingness to learn and adapt to new software programs used by the school
• Sales and/or customer service experience is a plus (but not required)
• Willingness to assist with events outside regular class hours when needed
• Prior front desk or administrative experience preferred (but not required)
• Enjoys working with children and families

Schedule Requirements

• Afternoon and evening availability required
• Weekend availability a plus

Why Work at MegaKick Martial Arts?

• Supportive, family-oriented work environment
• Opportunities for growth and professional development within the organization
• Meaningful work supporting youth development, confidence, and discipline
• Flexible scheduling

Pay: $11.00 - $15.00 per hour

Work Location: In person

Salary : $11 - $15